Questions & Answers

Q: QuestionWhat is the replacement filter for this model? How do I clean the filter?

Asked 7 years ago by Dee.

• A:Answer Once a month just fill your sink with hot soapy water and let the filter sit in it for a while and rinse off. It will last forever if you do that.

  Answered 6 years ago by AndySmyzVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionI plan on buying all black stainless steel appliance but thhis microwave doesn’t come in black stainless......will finger resistant look out of place over a black stainless steel stove?

Asked 7 years ago by Microwave.

• A:Answer This has a black glass and stainless so it will match almost anything I choose when upgrading the other items.

  Answered 6 years ago by VinceVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questiondoes this unit come with bracket for install

Asked 7 years ago by Anonymous.

This question was asked about the related product: Whirlpool - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - White

• A:Answer Ours did

  Answered 7 years ago by BettVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionI’m looking to replace my old Sharp Carousel over the stove microwave. It’s white, has a sensor cooking section with 12 choices, additional 6 selection called more from your microwave plus 1-0 number buttons, plus 6 more from your microwave buttons .

Asked 7 years ago by MSZachary.

• A:Answer This whirlpool is a steal for $129 and works great

  Answered 6 years ago by Ruggs89

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan this model: WMH31017HZ be vented to the back?

Asked 7 years ago by MKM123.

• A:Answer e installed ours to the vent from our previous microwave.

  Answered 7 years ago by HarleeVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionAnswer does not apply. I know about the high, low, and off, BUT this will not shut off at all when I push the "off" button. It just keeps working. As I said, it starts automatically by itself.

Asked 7 years ago by sheabird.

• A:Answer Have not had this problem. Contact the manufacturer.

  Answered 7 years ago by JudyVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionWhere would I find the dimensions? Thank you.

Asked 7 years ago by Palfini10.

• A:Answer Go to BestBuys.com look up appliance and scroll down to the Specification. You can find all the specs of the microwave. Hope this helps.

  Answered 7 years ago by Mike

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWill this microwave door open when it is against a wall have exactly 30 inches Just purchased one and the door will not open. Need help please

Asked 7 years ago by Frisco.

• A:Answer your side wall is deeper than 14" not letting the door open .

  Answered 7 years ago by customVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat amperage is needed?

Asked 7 years ago by Anonymous.

• A:Answer We have it on a 20amp circuit but it wouldn’t need that many. Looking at the specifications it says it needs 15 amps

  Answered 7 years ago by KGiulianiVerified Purchase

  • 
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: Questionmy cabinet depth is only 12 inches. wont this microwave stick out way too far?

Asked 7 years ago by mamaw.

• A:Answer Hi mamaw, this Microwave will stick out too far due to the depth being 15 9/16. Thank you for your inquiry regarding our Whirlpool appliances!

  Answered 2 years ago by WhirlpoolTeam

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionThe intake of the vent - on the bottom of the microwave - where is it located (back, front, or sides of the bottom of the microwave). I am NOT asking where the vent escapes. I am asking about where it sucks in

Asked 7 years ago by Ashley.

• A:Answer It sucks in from about the center of the bottom both width and depth

  Answered 7 years ago by jmayerVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDose this microwave have a over head vent?

Asked 7 years ago by Cat.

• A:Answer Hello Cat, please look at the installation instructions below. Hopefully this information is beneficial to you. Thank you for your inquiry regarding our Whirlpool appliances! https://www.whirlpool.com/content/dam/global/documents/201705/InstallationInstructions-W10918334-RevA.pdf

  Answered 7 years ago by WhirlpoolTeam

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIs there a light behind the menu board and if so how do I turn it on. Where do I find the model no. as I would like to order a users manuel.

Asked 7 years ago by augie.

• A:Answer The menu does not have a light. The model number is WMH32519HZ.

  Answered 7 years ago by CommunityAnswer

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWill this microwave replace our old model WMH32L19AS ? Thanks

Asked 7 years ago by Replacement.

• A:Answer Yes, this microwave can be used to replace your previous model microwave.

  Answered 7 years ago by CommunityAnswer

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan the inside light be made brighter ? When you open the door .

Asked 8 years ago by taz.

• A:Answer taz- The brightness of the interior light cannot be adjusted.

  Answered 8 years ago by WhirlpoolTeam

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs the inside depth / width enough for a 9 x 13 inch casserole dish? I know that the turntable is only 12 inches, but what is the full width of the opening?

Asked 8 years ago by Redbarn.

• A:Answer The available space behind the door is 12 7/8" deep, 21" wide, and 9 1/2" high. You will have plenty of room.

  Answered 7 years ago by Edge

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionThe smudge-proof stainless steel version photos show a rack on the inside of the microwave - does it really have a rack or is this a wrong pic?

Asked 8 years ago by kh.

• A:Answer There is a rack that can be removed.

  Answered 8 years ago by NairbNosmohtVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionNeed 1100watts

Asked 8 years ago by Anonymous.

• A:Answer Hello, this unit is 1000 watts. Hopefully this information is beneficial to you. Thank you for your inquiry regarding our Whirlpool appliances!

  Answered 8 years ago by WhirlpoolTeam

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan this be used as a counter top microwave as well, or does it have to be mounted?

Asked 8 years ago by gofster.

• A:Answer Hello gofster! This can only be used as a Over the Range Microwave. Thank you for your inquiry on our Whirlpool appliances.

  Answered 8 years ago by WhirlpoolTeam

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (3)