Questions & Answers

Q: QuestionDoes this microwave have an exterior light underneath for lighting on the range along with the fan?

Asked 5 years ago by DB.

• A:Answer yes.

  Answered 5 years ago by DakotaVerified Purchase

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Q: QuestionDoes the mounting bracket comes inside the box with the microwave?

Asked 5 years ago by Nel.

This question was asked about the related product: Whirlpool - 1.7 cu. ft. Microwave Hood Combination with Electronic Touch Controls - Stainless Steel

• A:Answer The mounting bracket does come with it but the wall template was not. Only the ceiling template was in mine but it was enough for the job.

  Answered 5 years ago by BruceVerified Purchase

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Q: QuestionCan I use the same brackets for this 17 1/8" height from my 16 1/4 height microwave?

Asked 5 years ago by lr.

This question was asked about the related product: Whirlpool - 1.7 Cu. Ft. Over-the-Range Microwave - Black

• A:Answer Yes you can use those same brackets.

  Answered 5 years ago by KashmoneyTVerified Purchase

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Q: QuestionWhere is the product manufactured?

Asked 5 years ago by 1971Titan.

This question was asked about the related product: Whirlpool - 1.7 cu. ft. Microwave Hood Combination with Electronic Touch Controls - Stainless Steel

• A:Answer The tag on the appliance indicates it is made in China.

  Answered 5 years ago by RichardVerified Purchase

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Q: QuestionI will be mounting under a cabinet with no vent. How will I vent this microwave.

Asked 5 years ago by Roger.

This question was asked about the related product: Whirlpool - 1.7 cu. ft. Microwave Hood Combination with Electronic Touch Controls - Stainless Steel

• A:Answer It will have a choice during installation to set to vent to the outside or keep as a regular resuscitating fan vent. No need to vent the microwave

  Answered 5 years ago by SmaaVerified Purchase

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Q: QuestionWhat are the dimensions? (Height, Width, and Depth)

Asked 5 years ago by George.

This question was asked about the related product: Whirlpool - 1.7 cu. ft. Microwave Hood Combination with Electronic Touch Controls - Stainless Steel

• A:Answer Hello George, the estimated dimensions are Product Height 17 1/8 inches, Product Width 29 7/8 inches and Product Depth 15 5/8 inches. Hopefully this information is beneficial to you. Thank you for your inquiry regarding our Whirlpool appliances!

  Answered 5 years ago by WhirlpoolTeam

  
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Q: QuestionI do not have a cabinet over my stove. Can this unit be installed to the wall without an overhead cabinet?

Asked 6 years ago by Anonymous.

This question was asked about the related product: Whirlpool - 1.7 cu. ft. Microwave Hood Combination with Electronic Touch Controls - Stainless Steel

• A:Answer No, you must have a cabinet to mount this unit, as it essentially “hangs” from the 2 upper mounting screws. There is a metal bracket that mounts on the wall and works in conjunction with upper cabinet mounts.

  Answered 6 years ago by Jordy

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Q: QuestionDoes this model have multi settings? If the microwave is cooking, can you also use the timer?

Asked 6 years ago by Shelby3.

This question was asked about the related product: Whirlpool - 1.7 cu. ft. Microwave Hood Combination with Electronic Touch Controls - Stainless Steel

• A:Answer Hello Shelby3! Yes, this microwave does have multi settings. Thank you for your inquiry regarding our Whirlpool appliances!

  Answered 6 years ago by WhirlpoolTeam

  
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Q: QuestionWhat is the part number for its grease filter? It never came in the box, it seems like. Please let me know where it usually in packaging upon delivery - already installed or somewhere inside the box?

Asked 6 years ago by AT.

This question was asked about the related product: Whirlpool - 1.7 cu. ft. Microwave Hood Combination with Electronic Touch Controls - Stainless Steel

• A:Answer AT, the grease filter for Model: WMH31017HS is W10208631. Hopefully, this information is beneficial to you. Thank you for your inquiry regarding our Whirlpool appliances!

  Answered 6 years ago by WhirlpoolTeam

  
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Q: QuestionI am seeking a counter top microwave with the built in cabinet capability. Does this microwave allow to set on the counter top? What would you suggest?

Asked 6 years ago by Anonymous.

• A:Answer I wouldn’t think so. On the bottom of this microwave is the exhaust fan and the light.

  Answered 6 years ago by PammyJammyVerified Purchase

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Q: QuestionWas unpacking microwave to install it. It mentions a grill on the top just over the door where the black plastic spacers were sitting and which had to be removed. There doesn't appear to be a grill just an open area. Am I missing grill inserts pieces?

Asked 6 years ago by PS2085.

This question was asked about the related product: Whirlpool - 1.7 Cu. Ft. Over-the-Range Microwave - Black

• A:Answer Hello PS2085! That is correct the area where the grille is is open. If you do have any further questions please call Whirlpool® at 1-800-253-1301. We are available weekdays, between 8 am to 8 pm EST. They will be better able to assist you.

  Answered 6 years ago by WhirlpoolTeam

  
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Q: QuestionBought a house with this as a brand new install however no glass plate in it. What is the replacement plate number for this thank you,

Asked 6 years ago by YayToast.

• A:Answer Jayme, the turntable for this Microwave is part number W11291538. Hopefully, this information is beneficial to you. Thank you for your inquiry regarding our Whirlpool Appliances!

  Answered 6 years ago by WhirlpoolTeam

  
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Q: QuestionCan this be installed on the top of the microwave to a cabinet only or does it have to be installed in the back too?

Asked 7 years ago by JRal.

This question was asked about the related product: Whirlpool - 1.7 cu. ft. Microwave Hood Combination with Electronic Touch Controls - Stainless Steel

• A:Answer It must be securely attached to the back wall to support the weight.

  Answered 7 years ago by TopdownfitVerified Purchase

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Q: QuestionI am interested in this microwave, I am looking for a microwave that is about 15 inch depth. LOwes has the same microwave, and says it is 15.56 Your dimensions on this web site say 16.7 Which is the right depth? whirlpool model wmhl 31017hs

Asked 7 years ago by homeowner.

This question was asked about the related product: Whirlpool - 1.7 cu. ft. Microwave Hood Combination with Electronic Touch Controls - Stainless Steel

• A:Answer Hi homeowner, the depth on this unit is 15 9/16 inches. We hope this helps!

  Answered 7 years ago by WhirlpoolTeam

  
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Q: QuestionWhat are the detentions of this microwave

Asked 7 years ago by Bill.

This question was asked about the related product: Whirlpool - 1.7 cu. ft. Microwave Hood Combination with Electronic Touch Controls - Stainless Steel

• A:Answer Hi Bill, the dimensions of this unit is 15 9/16 inches deep x 17 1/8 inches high x 29 15/16 inches wide. We hope this helps!

  Answered 7 years ago by WhirlpoolTeam

  
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Q: QuestionHow much do charge for installing wall microwave?

Asked 7 years ago by Anonymous.

This question was asked about the related product: Whirlpool - 1.7 cu. ft. Microwave Hood Combination with Electronic Touch Controls - Stainless Steel

• A:Answer Hi, The store charge $175.00. I didn't pay anything, because my husband knows how to do it. :)

  Answered 7 years ago by NanaVerified Purchase

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Q: QuestionMicrowave cuts on but there is no heat to warm up the food.

Asked 2 months ago by Anonymous.

This question was asked about the related product: Whirlpool - 1.7 cu. ft. Microwave Hood Combination with Electronic Touch Controls - Stainless Steel

• A:Answer Hello! We are sorry to hear about your concern. We would recommend contacting Whirlpool® at 800-253-1301. We are available M -F 8 am to 6 pm EST. They will be better able to assist you.

  Answered 2 months ago by WhirlpoolTeam

  
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Q: Question“I need to replace my Kenmore microwave model #721.62643200 What will fit?

Asked 3 months ago by Anonymous.

Q: QuestionDoes this have a metal interior? I want to be able to have a magnetic microwave safe splatter guard on the top.

Asked 4 months ago by Soph.

This question was asked about the related product: Whirlpool - 1.7 cu. ft. Microwave Hood Combination with Electronic Touch Controls - Stainless Steel

• A:Answer Hello, the interior is a powder coated finish. Thank you for your inquiry about our Whirlpool appliances.

  Answered 4 months ago by WhirlpoolTeam

  
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