Questions & Answers

Q: QuestionDoes this microwave have preset cooking options?

• A:Answer Yes, this microwave has preset options to prepare snacks with the press of a button.

Q: QuestionIs the turntable plate safe to wash in a dishwasher?

• A:Answer Yes, the turntable plate is dishwasher safe for simple cleaning.

Q: QuestionHow many watts of cooking power does this microwave have?

• A:Answer This microwave has 1000-watts of cooking power.

Q: QuestionIs there a timer in this microwave?

• A:Answer Yes, this microwave has a timer.

Q: QuestionDoes this microwave have cooktop lighting?

• A:Answer Yes, this microwave has cooktop lighting.

Q: QuestionDoes this microwave have an option to add cooking time?

• A:Answer Yes, this microwave has an option to add 30 seconds of cooking time with one touch.

Q: QuestionHow many preset programs does this microwave have?

• A:Answer This microwave has 25 preset programs.

Q: QuestionI have had two over the stove microwaves short out because of steam from cooking on the stovetop. The one that just got fried is a Whirlpool. How can this be prevented in the future?

Asked 1 year ago by AlanT.

• A:Answer Hello! We are sorry to hear about your concern. We would recommend contacting Whirlpool® at 800-253-1301. We are available M -F 8 am to 6 pm EST. They will be better able to assist you.

  Answered 1 year ago by WhirlpoolTeam

  
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Q: QuestionDoes it have a light at bottom of microwave for over the stove

Asked 5 months ago by Anonymous.

This question was asked about the related product: Whirlpool - 1.7 Cu. Ft. Over-the-Range Microwave with 1000-Watts Cooking Power - Black

• A:Answer This model Microwave is designed with a surface light. We hope this helps.

  Answered 5 months ago by WhirlpoolTeam

  
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Q: QuestionIs the exhaust for this microwaves range fan out the top or out the back of the unit?

Asked 1 year ago by cjaw.

• A:Answer Top

  Answered 1 year ago by DavidCVerified Purchase

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Q: QuestionIs the vent recirculating?

Asked 1 year ago by JO.

• A:Answer Hello, yes, the vent is recirculating but can be changed to vent to the outside. Thank you for your inquiry on our Whirlpool appliances.

  Answered 1 year ago by WhirlpoolTeam

  
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Q: QuestionCan you arrange for installation?

Asked 11 months ago by Anonymous.

• A:Answer We installed it ourselves. It was easy. Two people needed.

  Answered 11 months ago by DebraJVerified Purchase

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Q: Questiondoes this microwave exhaust from the rear or the top?

Asked 1 year ago by Alwaysfixn.

• A:Answer Hello, model WMMS3130RS if venting externally, can be vented through the wall or through the roof. Thank you for your inquiry on our Whirlpool appliances.

  Answered 1 year ago by WhirlpoolTeam

  
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Q: QuestionIs this a ventless microwave? Meaning it does not vent to outside?

Asked 1 year ago by Anonymous.

• A:Answer This model Microwave comes set up as recirculating but can be changed to exterior venting. We hope this helps.

  Answered 1 year ago by WhirlpoolTeam

  
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Q: QuestionHow muchviz the instaletion.take out the old one. The old mictmrow waved.

Asked 3 days ago by Anonymous.

• A:Answer Hello! Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.

  Answered 2 days ago by WhirlpoolTeam

  
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Q: QuestionDoes this microwave have a turntable on/off button?

Asked 6 days ago by MonicaVan.

This question was asked about the related product: Whirlpool - 1.7 Cu. Ft. Over-the-Range Microwave with 1000-Watts Cooking Power - Stainless Steel

• A:Answer Hello! Model WMMS3130RZ does not have the option to turn the turntable on and off. Thank you for your inquiry about our Whirlpool® appliances.

  Answered 4 days ago by WhirlpoolTeam

  
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Q: QuestionI cannot change the time on the clock

Asked 3 weeks ago by Anonymous.

• A:Answer Hello, for model WMMS3130RW, This microwave uses a 12 hour clock (1:00 - 12:59). To set the clock, follow the instructions below: 1. Press the Set Clock button to set the clock. 2. Use the number buttons to set the clock. 3. Press the Set Clock button or wait 5 seconds will save. Thank you for your inquiry about our Whirlpool® appliances.

  Answered 3 weeks ago by WhirlpoolTeam

  
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Q: Questiondoes it take a 4" or 6" venting pipe along with the micro rectangle adapter is understood.

Asked 1 month ago by Reeme.

• A:Answer Hello! Per the Owner's Manual A 31/4" x 10" (8.3 x 25.4 cm) rectangular or 6" (15.2 cm) round vent should be used. The total length of the vent system including straight vent, elbow(s), transitions and wall or roof caps must not exceed the equivalent of 140 ft (42.7 m) for either type of vent. See the “Recommended Standard Fittings” section for equivalent lengths. For best performance, use no more than three 90° elbows.

  Answered 1 month ago by WhirlpoolTeam

  
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Q: Questionstainless steel interior and does it have inverted technology?

Asked 1 month ago by YetulioV.

• A:Answer Hello! The interior of model WMMS3130RS is Powder Coated. It does not have inverter technology. Thank you for your inquiry about our Whirlpool® appliances.

  Answered 1 month ago by WhirlpoolTeam

  
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