Questions & Answers

Q: Questiondoes the microwave have light underneath

Asked 4 years ago by Anonymous.

• A:Answer yes

  Answered 4 years ago by pissedcustomerVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: QuestionHello, is there a fuse for the fan. The microwave works but the fan doesn't work. Model WMH31017HZ

Asked 4 years ago by Cbrad.

This question was asked about the related product: Whirlpool - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel

• A:Answer Hello Cbrad! We are terribly sorry to hear about your concern. We would recommend contacting Whirlpool® at 800-253-1301. We are available Monday & Tuesday 8 AM - 8 PM and Wednesday through Friday 9 AM - 7 PM. They will be better able to assist you.

  Answered 4 years ago by WhirlpoolTeam

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhat trim kit would I use for this microwave for black stainless steel

Asked 4 years ago by VIctoria.

This question was asked about the related product: Whirlpool - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Black Stainless Steel

• A:Answer Hello VIctoria, there is no trim kit for this model since it is located over the range. We hope this helps.

  Answered 4 years ago by WhirlpoolTeam

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this model have a charcoal filter?

Asked 4 years ago by Beth.

This question was asked about the related product: Whirlpool - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Black Stainless Steel

• A:Answer Beth, this Whirlpool® Microwave does have a Charcoal Filter. We hope this helps!

  Answered 4 years ago by WhirlpoolTeam

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes turntable rotate in circle

Asked 4 years ago by JC.

This question was asked about the related product: Whirlpool - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel

• A:Answer Hello JC, yes, the turntable rotates. We hope this helps.

  Answered 4 years ago by WhirlpoolTeam

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionMy cooktop light stopped working, went to replace bulb and it broke from the base. Tried removing and it popped. Got base out and put in new bulb but it’s still not working. Is there a fuse that could need replaced on it? Microwave works

Asked 4 years ago by CooktopLight.

This question was asked about the related product: Whirlpool - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel

• A:Answer Hello CooktopLight! We are terribly sorry to hear about your concern. We would recommend contacting Whirlpool® at 800-253-1301. We are available Monday & Tuesday 8 AM - 8 PM and Wednesday through Friday 9 AM - 7 PM. They will be better able to assist you.

  Answered 4 years ago by WhirlpoolTeam

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan this microwave be used to bake?

Asked 4 years ago by Didi.

This question was asked about the related product: Whirlpool - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel

• A:Answer Hi Didi, unfortunately, this Whirlpool - 1.7 Cu. Ft. Over-the-Range Microwave does not have a "bake" function. Thank you for your question!

  Answered 4 years ago by WhirlpoolTeam

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhere to buy the charcoal filters? Do you have a part number?

Asked 4 years ago by Donna.

Q: QuestionIs this ventless

Asked 4 years ago by Jackie.

This question was asked about the related product: Whirlpool - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - White

• A:Answer Hello Jackie! This model will recirculate back into the home. We hope this helps.

  Answered 4 years ago by WhirlpoolTeam

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionJust bought a new whirlpool microwave WMH32519HZ07 Clock display is blue Can l change the blue display to white?

Asked 4 years ago by Display.

• A:Answer No

  Answered 4 years ago by AnonymousVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionOur power went out last night and now there is no light on the area where it shows the time, amount of usage time, etc. It still works as you can hear it count down and beeps when done? Is there a replaceable light in there. Outage may have caused this?

Asked 4 years ago by Perplexed.

This question was asked about the related product: Whirlpool - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Black Stainless Steel

• A:Answer Hello Perplexed! We are terribly sorry to hear about your concern. We would recommend contacting Whirlpool® at 800-253-1301. We are available Monday & Tuesday 8 AM - 8 PM and Wednesday through Friday 9 AM - 7 PM. They will be better able to assist you.

  Answered 4 years ago by WhirlpoolTeam

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWe have the Whirlpool Microwave WMH31017 HZ. It seems to top microwaving after 3-5 minutes of run time. The fan will continue to run but it is not cooking or heating the food? What would the fix be for this issue?

Asked 4 years ago by Dave.

This question was asked about the related product: Whirlpool - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel

• A:Answer Hi Dave, we suggest trying to reboot the unit by either shutting it down at the breaker or unplugging it for 1 minute to 90 seconds. Try not to go over 90 seconds. If, after trying this, the issue persists, please don't hesitate to reach out to us for further assistance at 866-698-2538 Mon-Tues 8 AM-8 PM Wed-Fri 9 AM-7 PM EST. We hope this helps!

  Answered 4 years ago by WhirlpoolTeam

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes Whirlpool have black filler kit for this unit that could be used to fill in the gaps from replacing a 36" wide over-the-range microwave?

Asked 4 years ago by Allen.

• A:Answer Hello Allen, this model does offer a Filler Kit part number 8171339. We hope this helps.

  Answered 4 years ago by WhirlpoolTeam

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questionis this convertible so it can vent out the back or out the top??

Asked 4 years ago by Anonymous.

• A:Answer Yes, it can do either..

  Answered 4 years ago by AnonymousVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionIs there a warm function on the WMH31017HZ my old whirlpool you could put in your cook program and warm function at the same time

Asked 4 years ago by Anonymous.

This question was asked about the related product: Whirlpool - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel

• A:Answer Hi! This particular model doesn't have a "Warm" or hold and warm feature. There is a sensor one-touch "re-heat" cycle however you may be able to utilize for this purpose. You can find a description for this feature, and all the other features on this Over the Range Microwave at the following link: https://bit.ly/3jPZ0OS We hope this helps!

  Answered 4 years ago by WhirlpoolTeam

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan the night light actually be set to turn on and off? Or is it something you would just have to leave on?

Asked 4 years ago by mrplmr.

• A:Answer You can set it to turn off the clock display

  Answered 4 years ago by Mustangchick

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs there a trim kit for this microwave oven?

Asked 4 years ago by Lynne.

• A:Answer No trim kit provided. Existing trim was sufficient.

  Answered 4 years ago by CountryGirlVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs the interior stainless steel?

Asked 4 years ago by Maria.

• A:Answer No. It is, however, gray and very easy to wipe clean with a damp cloth.

  Answered 4 years ago by Uhleeceeuh

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan this microwave be used on the counter top as well?

Asked 4 years ago by Ree.

This question was asked about the related product: Whirlpool - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel

• A:Answer I suppose it could but would be awkward looking since the cord comes out of the top of the unit. The door may drag on the counter as well.

  Answered 4 years ago by ValRUNSVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)