Questions & Answers

Q: QuestionIs there a separate operable vent to exhaust odor and heat from the gas cooktop which will be below this microwave? If yes, can this be routed to attach to my existing duct, which directs the “contaminated” air through the attic & into the great outdoors?

Asked 4 years ago by Jack.

This question was asked about the related product: Whirlpool - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Stainless Steel

• A:Answer Yes. That is what we did!

  Answered 3 years ago by NancyRiveraVerified Purchase

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Q: QuestionCan an 8 & 1/2X 11 inch dish fit in this?

Asked 4 years ago by Microwave.

This question was asked about the related product: Whirlpool - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Stainless Steel

• A:Answer Yes.

  Answered 4 years ago by AnonymousVerified Purchase

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Q: QuestionWhat color are the numbers that show the time and cooking minutes?

Asked 4 years ago by joeho.

This question was asked about the related product: Whirlpool - 1.9 Cu. Ft. Over-the-Range Microwave - Biscuit

• A:Answer Hi joeho, the display color is blue on this Microwave Hood.

  Answered 4 years ago by WhirlpoolTeam

  
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Q: QuestionCan this microwave be installed using the brackets from another similar Whirlpool microwave that has been discontinued (model # WMH2175XVS)?

Asked 4 years ago by DCHouston.

This question was asked about the related product: Whirlpool - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Stainless Steel

• A:Answer Don’t think so. It comes with its own brackets.

  Answered 4 years ago by Debbie

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Q: Questionhow is it vented? is it vented outside? I do not have range hood. My current microwave is Maytag, model, MMV1164WWW, I think it has vent in front above the unit. i don't have any vents in the kitchen.

Asked 4 years ago by Praful.

• A:Answer Praful, this microwave can be vented outside. It is set up for recirculating venting.

  Answered 4 years ago by WhirlpoolTeam

  
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Q: QuestionDoes this model have an express cook function?

Asked 4 years ago by Carol.

This question was asked about the related product: Whirlpool - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Stainless Steel

• A:Answer Nope

  Answered 4 years ago by ChrisVerified Purchase

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Q: Questionhow to change the light bulb on bottom of mw.

Asked 4 years ago by Anonymous.

This question was asked about the related product: Whirlpool - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Stainless Steel

Q: QuestionWe have a Whirlpool WMH1163xvQ purchased about 5 years ago, which has stopped working. Does the Model #WMH31017HZ mount exactly the same?

Asked 4 years ago by Malory.

• A:Answer Hi Malory, for this Whirlpool - 1.7 Cu. Ft. Over-the-Range Fingerprint Resistant Microwave -Stainless Steel the mounting of both are similar, however, the current unit and the WMG31017HZ do have different specifications. We would recommend checking out the Installation Manual for more information on the difference between the two.

  Answered 4 years ago by WhirlpoolTeam

  
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Q: QuestionHOW DO I CANCEL AN ENTRY AND START OVER

Asked 4 years ago by DI.

• A:Answer Hi, DI. To cancel an entry, you will need to press the "X" button. Thank you for your inquiry regarding our Whirlpool appliances!

  Answered 2 years ago by WhirlpoolTeam

  
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Q: QuestionDoes the timer function separately from the microwave meaning can the timer be used whether the microwave is in use or not?

Asked 5 years ago by vegeteri.

• A:Answer Hello vegeteri. This Whirlpool® Microwave does have a timer function. Please visit https://bit.ly/3n8eVZ5 and refer to page 3 for more information.

  Answered 4 years ago by WhirlpoolTeam

  
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Q: QuestionCan you haul away the old Microwave

Asked 5 years ago by Anonymous.

This question was asked about the related product: Whirlpool - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Stainless Steel

• A:Answer I purchased the haul away service for $25, maybe for microwave they would do that for free. Call geek squad.

  Answered 5 years ago by Consumer29Verified Purchase

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Q: QuestionCan you purchase an optional wire shelf for this unit?

Asked 5 years ago by Dave.

• A:Answer Dave, there is no wire shelf available for this Whirlpool® Microwave.

  Answered 5 years ago by WhirlpoolTeam

  
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Q: QuestionIs there a mute or silent option in controls so I don't have to hear the beeps?

Asked 5 years ago by JRodney.

This question was asked about the related product: Whirlpool - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Stainless Steel

• A:Answer Scrolling through the "Clock" touch key allows you to control whether the microwave produces beeps or is silent.

  Answered 4 years ago by Lowcountrygal

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Q: QuestionIs the microwave handle plastic or stainless?

Asked 5 years ago by Anonymous.

• A:Answer The handle is stainless steel. Very cool to the touch, and doesn't show finger prints.

  Answered 5 years ago by mwaverVerified Purchase

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Q: QuestionCan you haul away the old Microwave when you deliver and install the new one?

Asked 5 years ago by phil.

This question was asked about the related product: Whirlpool - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Stainless Steel

• A:Answer They charge 25 to haul the old one away

  Answered 5 years ago by willsldyVerified Purchase

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Q: QuestionModel#WMH53520CS0 Serial#TR62174661 Light does not on, button switch does work though. Let me know how can I fix this problem?

Asked 5 years ago by Anonymous.

• A:Answer We would recommend rebooting the unit by unplugging or shutting it down at the breaker for 90 seconds, to see if that will reset the light control. If that doesn't work, here is the link to the troubleshooting tool for this unit. https://bit.ly/3kxHVIB

  Answered 5 years ago by WhirlpoolTeam

  
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Q: QuestionI may have hit a button and now my, under the microwave light will not work. It was just installed 2 days ago. What can I try?

Asked 5 years ago by Anonymous.

This question was asked about the related product: Whirlpool - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Stainless Steel

• A:Answer I've had the same problem. Microwave was 7 months old when bulb burned out. When unscrewing old bulb, there was a spark and it shorted out a circuit board. We've been waiting a month for the part and it's still not here. Home Depot has the bulbs, but whatever you do, unplug the microwave before removing the bulb. You don't want to go through the same thing we are.

  Answered 5 years ago by PeteNC

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Q: QuestionIf I only have 30” space when u open the door does it still fit

Asked 5 years ago by Phyl.

This question was asked about the related product: Whirlpool - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Black Stainless Steel

• A:Answer Phyl, the depth with the door open 90° is 39 3/8 inches, the width is 29 15/16 inches, the height is 17 1/8 inches and the depth is 15 9/16 inches for this Whirlpool® Microwave.

  Answered 5 years ago by WhirlpoolTeam

  
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Q: QuestionMy current KitchenAid Microwave failed and looking to replace with this one. However, I wanted to make sure this one would fit. My microwave size is attached. My opening is 30 inches. Thanks

Asked 5 years ago by AJC1968.

• A:Answer Hello AJPines. The depth is 15 9/16 inches, the height is 17 1/8 inches, and the width is 29 15/16 inches for this Whirlpool® Microwave.

  Answered 5 years ago by WhirlpoolTeam

  
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