A:AnswerHi BETTY, we would recommend visiting the Installation manual, page 5, for more information on both the drain pump as well as the drain tubing requirements. You can find the manual at:
https://www.whirlpool.com/content/dam/global/documents/202007/installation-instructions-w11255279-revc.pdf
A:AnswerIt is not a freezer, the compartment is not refrigerated. Because the ice is cut into squares by a heated wire grid the ice would freeze into a clump if it was refrigerated. So it is basically melting constantly
A:AnswerPlease reach out to Best Buy Customer Care at 1(888)237-8289 for further assistance. They would be able to further assist you. We hope this helps.
A:AnswerHello crawale, this model not have an option to bypass the cleaning cycle. We would have to recommend cleaning the machine if the unit is stating it needs to be cleaned. We hope this helps.