A:AnswerHello! If an LED module(s) do not illuminate when the refrigerator and/or freezer door is opened, call for assistance or service. We would recommend contacting Whirlpool® at 800-253-1301. We are available Monday & Tuesday 8 AM - 8 PM and Wednesday through Friday 9 AM - 7 PM. They will be better able to assist you.
A:AnswerHello Homeowner, you will have to try and set the temperature control to the highest number. Please make sure that the number is at "7" for the coldest temperature for both control buttons.
We hope this works out for you.
A:AnswerHi Rochhie, we would refer you to a factory-certified technician. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
A:AnswerHi Freezervsfridgetemperatures, This unit does not allow for the full fridge to be set as a freezer or the freezer to be set at the refrigerator. We hope this helps.
A:AnswerSomebody forgot to twist down the stabilizing knobs that are next to the wheels. They hold the refrigerator in place. When you lower them make sure to level the refrigerator with a very slight backward tilt so when you shut the door it doesn’t pop back open.