Questions & Answers
- Model:
- OBX WRS321SDHZ
- |
- SKU:
- 6580991
Q: QuestionDoes open package still have manufacture warranty
Asked by Eseebs.
- A:Answer Yes
Answered by AlbertaD
Q: Questionwhat is the watts listed on the inside label?
Asked by maggie.
- A:Answer maggie, the watts listed is for the appliance energy.
Answered by WhirlpoolTeam

Q: QuestionHow do you keep the refrigerator from rolling when you open the door.
Asked by Anonymous.
- A:Answer Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
Answered by WhirlpoolTeam

Q: QuestionIs this a counter depth or standard depth refrig?
Asked by Anonymous.
- A:Answer Standard depth
Answered by Anonymous
Q: QuestionWhat is the depth of the refrigerator with the doors removed?
Asked by JMW.
This question was asked about the related product: Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Black
- A:Answer Hello, the depth with the doors removed on model WRS321SDHB is 28". Thank you for your inquiry on our Whirlpool appliances.
Answered by WhirlpoolTeam

Q: QuestionWhere is the water filter?
Asked by Anya.
- A:Answer Anya, the filter is located in the bottom grille.
Answered by WhirlpoolTeam

Q: Questioncan you dispose of ;my old refrigerator?
Asked by Jackie.
- A:Answer Yes they will take your old fridge away for you it is a small fee but very worth it!!
Answered by diane54
Q: QuestionCan I choose to not use the handles? Is there a place to pull it open at the top?
Asked by Kelly.
- A:Answer Yes the doors extend above the body of unit.
Answered by RonaldD
Q: QuestionHi, What is the return/exchange policy in case of an issue?
Asked by EM.
- A:Answer You would have to find out through the place where you purchased it
Answered by RobertL
Q: QuestionI don’t have a rocker arm to shut off my ice maker… why??? Should there be one???
Asked by Raerae.
- A:Answer It shuts off automatically when it’s full and if you wanna manually shut it off, it’s on the display board in the front where you can turn it off.
Answered by RobertL
Q: QuestionWhere can I get leveling legs as shown in owners manual and vids Whirlpool has posted? It is currently just on 4 rollers meaning that the fridge rolls towards you when you pull it open. My younger niece had it roll into her and hit her head as she fell.
Asked by LordR.
- A:Answer Hello LordNolan! We are sorry to hear about your concern. We would recommend contacting Whirlpool® at 800-253-1301. We are available M -F 8 am to 6 pm est. They will be better able to assist you.
Answered by WhirlpoolTeam

Q: QuestionWhat size is the wter connection on the Frig?
Asked by james478.
- A:Answer Hello James478, please feel free to view the link to the Installation Instructions for more information on the water connections for this model. bit.ly/3SSxeQQ We hope this helps.
Answered by WhirlpoolTeam

Q: QuestionI bought my refrigerator 3 months ago and it does keep the freezer cold, because the coils keep icing up. Why doesn't it defrost
Asked by Hutch3boyz.
- A:Answer Hello Hutch3boyz! We are terribly sorry to hear about your concern. We would recommend contacting Whirlpool® at 800-253-1301. We are available M -F 8 am to 6 pm est. They will be better able to assist you.
Answered by WhirlpoolTeam

Q: QuestionHow do I save the receipt
Asked by Receipt.
- A:Answer Hello! Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
Answered by WhirlpoolTeam

Q: QuestionMy current refrigerator only has an ice maker, do the water dispenser need extra water lines to be installed and does your team does that?
Asked by Tata.
- A:Answer Hello Tata, the water dispenser will use the same water line as the ice maker. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
Answered by WhirlpoolTeam

Q: QuestionHOW LONG IS THE MANUFACTURE WARRANTY ON THIS REFRIDGERATOR?
Asked by SYNT.
- A:Answer Hello Synt, ONE (1) YEAR FROM THE DATE OF DELIVERY OF THE ORIGINAL PURCHASE (PARTS AND LABOR INCLUDED): Whirlpool brand of Whirlpool Corporation or Whirlpool Canada, LP (hereafter “Whirlpool”) will pay for factory-specified replacement parts and labor to correct defects in materials or workmanship that existed when this major appliance was purchased, or at its sole discretion, replace the product. In the event of product replacement, your appliance will be warranted for remaining term of the original unit’s warranty period. YEARS TWO (2) THROUGH FIVE (5) FROM THE DATE OF DELIVERY OF THE ORIGINAL PURCHASE (CERTAIN COMPONENT PARTS AND LABOR INCLUDED): Whirlpool will pay for factory-specified replacement parts and labor for the component parts listed below to correct non-cosmetic defects in materials or workmanship in these parts that prevent function of this major appliance and that existed when this major appliance was purchased: Sealed Refrigeration system (includes compressor, evaporator, condenser, dryer, and connecting tubing)
Answered by WhirlpoolTeam

Q: QuestionIs this available without the icemaker?
Asked by HeadphoneJones.
- A:Answer Hello jnorri! We currently do not have this model without an ice maker. We greatly apologize.
Answered by WhirlpoolTeam

Q: QuestionWere is the light in the freezer
Asked by Anonymous.
- A:Answer Hello, this model Refrigerator has the freezer light located on the back wall under the Ice Maker. We hope this information helps.
Answered by WhirlpoolTeam

Q: QuestionAfter adding the line for water and ice the refrigerator is now leaking water from underneath,
Asked by Leaking.
- A:Answer Hello! We are terribly sorry to hear about your concern. We would recommend contacting Whirlpool® at 800-253-1301. We are available M -F 8 am to 6 pm est. They will be better able to assist you.
Answered by WhirlpoolTeam

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