Questions & Answers
- Model:
- WRS321SDHZ
- |
- SKU:
- 6076924
Q: QuestionI don’t have a rocker arm to shut off my ice maker… why??? Should there be one???
Asked by Raerae.
- A:Answer It shuts off automatically when it’s full and if you wanna manually shut it off, it’s on the display board in the front where you can turn it off.
Answered by RobertL
Q: QuestionWhere can I get leveling legs as shown in owners manual and vids Whirlpool has posted? It is currently just on 4 rollers meaning that the fridge rolls towards you when you pull it open. My younger niece had it roll into her and hit her head as she fell.
Asked by LordR.
- A:Answer Hello LordNolan! We are sorry to hear about your concern. We would recommend contacting Whirlpool® at 800-253-1301. We are available M -F 8 am to 6 pm est. They will be better able to assist you.
Answered by WhirlpoolTeam

Q: QuestionWhat size is the wter connection on the Frig?
Asked by james478.
- A:Answer Hello James478, please feel free to view the link to the Installation Instructions for more information on the water connections for this model. bit.ly/3SSxeQQ We hope this helps.
Answered by WhirlpoolTeam

Q: QuestionI bought my refrigerator 3 months ago and it does keep the freezer cold, because the coils keep icing up. Why doesn't it defrost
Asked by Hutch3boyz.
- A:Answer Hello Hutch3boyz! We are terribly sorry to hear about your concern. We would recommend contacting Whirlpool® at 800-253-1301. We are available M -F 8 am to 6 pm est. They will be better able to assist you.
Answered by WhirlpoolTeam

Q: QuestionHow do I save the receipt
Asked by Receipt.
- A:Answer Hello! Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
Answered by WhirlpoolTeam

Q: QuestionMy current refrigerator only has an ice maker, do the water dispenser need extra water lines to be installed and does your team does that?
Asked by Tata.
- A:Answer Hello Tata, the water dispenser will use the same water line as the ice maker. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
Answered by WhirlpoolTeam

Q: QuestionHOW LONG IS THE MANUFACTURE WARRANTY ON THIS REFRIDGERATOR?
Asked by SYNT.
- A:Answer Hello Synt, ONE (1) YEAR FROM THE DATE OF DELIVERY OF THE ORIGINAL PURCHASE (PARTS AND LABOR INCLUDED): Whirlpool brand of Whirlpool Corporation or Whirlpool Canada, LP (hereafter “Whirlpool”) will pay for factory-specified replacement parts and labor to correct defects in materials or workmanship that existed when this major appliance was purchased, or at its sole discretion, replace the product. In the event of product replacement, your appliance will be warranted for remaining term of the original unit’s warranty period. YEARS TWO (2) THROUGH FIVE (5) FROM THE DATE OF DELIVERY OF THE ORIGINAL PURCHASE (CERTAIN COMPONENT PARTS AND LABOR INCLUDED): Whirlpool will pay for factory-specified replacement parts and labor for the component parts listed below to correct non-cosmetic defects in materials or workmanship in these parts that prevent function of this major appliance and that existed when this major appliance was purchased: Sealed Refrigeration system (includes compressor, evaporator, condenser, dryer, and connecting tubing)
Answered by WhirlpoolTeam

Q: QuestionIs this available without the icemaker?
Asked by HeadphoneJones.
- A:Answer Hello jnorri! We currently do not have this model without an ice maker. We greatly apologize.
Answered by WhirlpoolTeam

Q: QuestionWere is the light in the freezer
Asked by Anonymous.
- A:Answer Hello, this model Refrigerator has the freezer light located on the back wall under the Ice Maker. We hope this information helps.
Answered by WhirlpoolTeam

Q: QuestionAfter adding the line for water and ice the refrigerator is now leaking water from underneath,
Asked by Leaking.
- A:Answer Hello! We are terribly sorry to hear about your concern. We would recommend contacting Whirlpool® at 800-253-1301. We are available M -F 8 am to 6 pm est. They will be better able to assist you.
Answered by WhirlpoolTeam

Q: QuestionNew home purchase this refrigerator came with house. No manual how do you change the light in the freezer?
Asked by Anonymous.
- A:Answer Go on the Whirlpool website. They have all of the manuals.
Answered by Sandra
Q: QuestionHow do you adjust the temperature in the freezer and the refrigerator?
Asked by Anonymous.
- A:Answer Tap either the "Freezer Temp" or "Refrigerator Temp". When the vertical bars illuminate, tap the compartment button you want to adjust the temperature. When you touch either button, both compartment temperature indicators will illuminate. If you want to lower the temperature, keep tapping until there is only one bar and tap until they reappear to your liking.
Answered by Anonymous
Q: QuestionCan this be ordered without ice and water dispenser
Asked by VickieG.
- A:Answer Hi Vickie, this specific model cannot. We do apologize.
Answered by WhirlpoolTeam

Q: QuestionDoCost?
Asked by LinZaw.
- A:Answer Hi Lin, we recommend visiting the website for any pricing information.
Answered by WhirlpoolTeam

Q: QuestionWill you take old refrigerator after installing new one ?
Asked by biller.
- A:Answer Hello Biller! Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
Answered by WhirlpoolTeam

Q: QuestionWhat can I clean the exterior of the refrigerator and the shelves?
Asked by Nicole.
- A:Answer Hello NIcole! Please see page 3 of the Owner's Manual for proper cleaning of this model. bit.ly/3MOagZd We hope this helps.
Answered by WhirlpoolTeam

Q: QuestionDo you remove old refrigerator?
Asked by Jerry.
- A:Answer Hello Jerry, Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
Answered by WhirlpoolTeam

Q: QuestionWith the doors open , will this refridgerator fit in 35 1/2" wide opening?
Asked by Anonymous.
- A:Answer Hello! Model WRS321SDHZ is 32 3/4" in width. Per the Owner's Manual bit.ly/3MOagZd, To ensure proper ventilation for your refrigerator, allow for 1/2" (1.27 cm) of space on each side and at the top. Allow for 2" (5.08 cm) of space behind the refrigerator. If your refrigerator has an ice maker, allow extra space at the back for the water line connections. When installing your refrigerator next to a fixed wall, leave a 2" (5.08 cm) minimum space on each side (depending on your model) to allow the doors to swing open.
Answered by WhirlpoolTeam

Q: QuestionCannot remove ice bucket pn model WRS321SDHZ
Asked by BillnCT.
- A:Answer Hello BillnCT. Please reach out to us directly via Facebook https://bit.ly/3MRZMbL or Instagram https://bit.ly/3qQCtId so we can look into this matter further for you. We’re looking forward to hearing from you.
Answered by WhirlpoolTeam

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