Questions & Answers
- Model:
- WRS331SDHW
- |
- SKU:
- 6200226
Q: QuestionThe refrigerator freezes my food and beverages and I have it on the lowest setting. Is there a fix for this problem?
Asked by Jackie65.
- A:Answer Hello Jackie65! We are terribly sorry to hear about your concern. We would recommend contacting Whirlpool® at 1-800-253-1301. We are available weekdays, between 8 am to 8 pm EST. They will be better able to assist you.
Answered by WhirlpoolTeam

Q: Questionwhat is difference in model wrs331sdhw and wrs311sdhw
Asked by vick.
- A:Answer vick, the primary difference between the two models is: Model wrs331sdhw is energy star qualified, has incandescent lighting, and is ADA compliant. Model wrs311sdhw is not energy star qualified, has LED lighting, and is not ADA compliant. We hope this information is helpful.
Answered by WhirlpoolTeam

Q: QuestionWhat is the depth of this refrigerator with doors off?
Asked by Mandridge.
- A:Answer The depth of this refrigerator without doors is 28.0 inches.
Answered by CommunityAnswer
Q: QuestionHow many lights are in the freezer department
Asked by Anonymous.
This question was asked about the related product: Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Black
- A:Answer There is one light in the freezer compartment of the Refrigerator. Hopefully this information is beneficial to you. Thank you for your inquiry regarding our Whirlpool appliances!
Answered by WhirlpoolTeam

Q: QuestionWhat are the actual shelf depths and drawer depths for both the refrigerator and freezer. Thank you
Asked by mandridge.
- A:Answer Hello Mandridge! The parts that we were able to get approximate depths on were: Refrigerat: W11046493 Snack Pan about 14", W11135529 Shelf about 15" and W11046494 Crisper Pan about 15". Freezer: W10318953 Freezer wire shelf 13" X 9.5", W10318952 Freezer wire shelf 15" X 11", W10318960 Freezer wire shelf 15" X 11". We hope this helps. Thank you for your inquiry on our Whirlpool appliances.
Answered by WhirlpoolTeam

Q: QuestionWhat is the exact width of this appliance? My cabinet is 33” wide.
Asked by CoffeeStains.
- A:Answer Hello CoffeeStains, on this particular model the width 32 3/4 inches.
Answered by WhirlpoolTeam

Q: QuestionAre the shelves removable or adjustable? How about the drawers
Asked by Ken.
- A:Answer Three of the shelves are adjustable.
Answered by CommunityAnswer
Q: QuestionDoes this unit have adjustable legs?
Asked by Ashley.
- A:Answer Ashley, thanks for the inquiry. Your refrigerator has two front adjustable wheels. Hopefully, this information is beneficial to you. Thank you for your inquiry regarding our Whirlpool appliances!
Answered by WhirlpoolTeam

Q: QuestionIs this refrigerator Energy Star Rated?
Asked by vineyardsman.
- A:Answer Hi vineyardsman, this model is ENERGY STAR® Qualified. We hope this helps!
Answered by WhirlpoolTeam

Q: QuestionThe documentation that I have seen seems contradictory. Is the coldest setting indicated by one light or five lights?
Asked by Mark.
This question was asked about the related product: Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Black
- A:Answer Hello Mark, thank you for the inquiry. Please look at the Use and Care Guide on page 2 below for more information. Hopefully this information is beneficial to you. Thank you for your inquiry regarding our Whirlpool appliances! https://www.whirlpool.com/content/dam/global/documents/201802/UserGuide-W11101940-RevA.pdf.pdf
Answered by WhirlpoolTeam

Q: QuestionDoes this fridge have a door lock and alarm?
Asked by whatsherface.
- A:Answer Hi whatsherface, this Whirlpool - 21.4 Cu. Ft. Side-by-Side Refrigerator does not have the option for a door lock or alarm. It does have a control lock for the Ice Dispenser.
Answered by WhirlpoolTeam

Q: QuestionAre the doors removable at the time of delivery? My kitchen’s entrance it’s 30” wide.
Asked by Marc.
- A:Answer Marc, the doors on this Whirlpool® Refrigerator are removable. Please visit https://bit.ly/2r2QAFE and refer to page 5 for more information.
Answered by WhirlpoolTeam

Q: QuestionDoes Whirlpool model WRS321SDHZ refrigerator come with a water dispenser drip tray
Asked by RobH.
- A:Answer No, but there is someone who custom 3-D prints one, to prevent that drop of water from running down the front of the door.
Answered by Anonymous
Q: QuestionWhat is the difference in model # WRS321SDHZ and this one?
Asked by Anonymous.
- A:Answer Please visit this link to view the comparison of these models. https://www.whirlpool.com/content/whirlpoolv2/en_us/compare.WRS331SDHM.WRS321SDHZ.html
Answered by WhirlpoolTeam

Q: QuestionWhat color are the sides and is it smooth or textured
Asked by Moosewoman.
- A:Answer Hello Moosewoman, the sides of this Refrigerator are grey. Hopefully this information is beneficial to you. Thank you for your inquiry regarding our Whirlpool appliances!
Answered by WhirlpoolTeam

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