“This model has an internal tub light setting but the light doesn’t come on. It is set on L1 (the default). Is there something else that needs to be set?”
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Hello Nina! We are terribly sorry to hear about your concern. We would recommend contacting Whirlpool® at 800-253-1301. We are available M -F 8 am to 6 pm est. They will be better able to assist you.
Sorry, there was a problem. Please try again later.Just installed this model at home a few days ago. I've spent hours trying to research and troubleshoot the inner tub light "not working" when the menu setting is set to L1 (On). I'm now 99% positive that this model wasn't designed with an interior light, but there is almost no information I can find anywhere that confirms it. It's not that important to us, regardless of whether there's an inner light on our model, but the inclusion of 6 little words anywhere in the product documentation might have prevented a lot of wasted hours....."This model has no inner light". Hats off to Whirlpool for cutting all the wrong corners in all the wrong places, and for the semi-helpful QuickStart Guide that proudly presents instructions for how to enable the inner tub light on a model that doesn't have one.
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