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TERRIE, we're sorry to hear this. We recommend contacting Whirlpool by calling 800-253-1301 weekdays between 8 am and 8 pm EST. Hopefully, this information is beneficial to you. Thank you for your inquiry regarding our Whirlpool appliances!
Sorry, there was a problem. Please try again later.We bought this same fridge just over 2 weeks ago. It was delivered and put together by Best Buy technicians as well. We have not had any issues with the freezer drawer not sealing properly. It was all taped shut and we just removed the tape. I wonder if something was installed off kilter at the factory? I would think Best Buy should send someone to look at it free of charge to make sure everything was put together correctly!
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