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Isab, thanks for the inquiry. We recommend changing the filter every 6 months. If this does not help, Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Sorry, there was a problem. Please try again later.Make sure there is no ice stuck in the ice maker. If there is no ice stuck, there could be many reasons why you have no ice. Assuming your water line is hooked up and you are still getting water from the internal water dispenser, check your freezer temperature. If it’s not cold enough, it won’t make ice. If it is cold enough, make sure the water line is not frozen shut. After those easy checks, search YouTube on how to do electrical checks.
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