Questions & Answers

Q: QuestionDoes this model have a sliding shelf

Asked 5 years ago by Anonymous.

• A:Answer This Whirlpool® Refrigerator does not have a sliding shelf.

  Answered 4 years ago by WhirlpoolTeam

  
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Q: QuestionLots of questions about what size opening this refrigerator can fit through. Bottom-line, with the frig configured in its smallest footprint (doors/drawer and whatever else removed) what is the narrowest door opening this refrigerator can fit through?

Asked 5 years ago by FrigGuy.

• A:Answer Our door is 36 and they had to take the handles off to get it through. It was a tight squeeze but if fit. I hope that helps you.

  Answered 5 years ago by KarensVerified Purchase

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Q: QuestionWhat are the specifications on this model? Ie hight width depth. I didn’t see where I could obtain this information.

Asked 5 years ago by Anonymous.

• A:Answer The dimensions are. Width-35 5/8 inches, Height-70 1/8 inches, Depth without the doors- 29 1/8 inches and Total depth including the handles- 35 1/2 inches

  Answered 5 years ago by WhirlpoolTeam

  
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Q: QuestionThe white model... Entirely smooth surface like the same smooth feel as as a stainless model (smooth like the paint on a car?) or does it have a bit of texture to it? is it plastic looking or glossy painted looking ? Trying to match aps of dif brand

Asked 5 years ago by Chels.

• A:Answer Hi Chels. The cabinet is textured and the door is a smooth finish. We hope this helps!

  Answered 5 years ago by WhirlpoolTeam

  
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Q: QuestionThis model is an update very similar to the last Whirlpool we bought 9 years ago. I was disappointed it does not have a butter storage compartment in the left door with a swing open door for no fridge odor. Is one available for this unit & a bread drawer?

Asked 5 years ago by tomcat.

• A:Answer tomcat, any additional parts and accessories can be located at www.repairclinic.com.

  Answered 5 years ago by WhirlpoolTeam

  
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Q: QuestionMy refrigerator has been running over 24 hours. The Freezer is working perfectly but the refrigerator is not going below 66 degrees. It is set at 6 and the vents in the upper middle are clear.

Asked 5 years ago by Paul.

• A:Answer Our refrigerator came with a default setting of 4. We waited 24 hours and checked it with a thermometer. 4 does seem to be the appropriate setting as it maintains the appropriate temperature effectively.

  Answered 5 years ago by Happycustomer7

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Q: QuestionConsidering buying this refrigerator. Concerned about a complaint with photos of the fingerprint resistant coating that is peeling off. Any comments on this?

Asked 5 years ago by LGwaterfilter.

• A:Answer Had no problem pulling off protective plastic sheeting and it is very fingerprint resistance. Beautiful looking.

  Answered 5 years ago by LeslieVerified Purchase

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Q: QuestionIs there a differences between WRF535SWHZ and WRF535SMHZ?

Asked 5 years ago by Fei.

• A:Answer Fei, model WRF535SWHZ has an interior water dispenser and WRF535SMHZ does not. We hope this helps!

  Answered 4 years ago by WhirlpoolTeam

  
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Q: QuestionI plugged it in and it appears to be in a 'demo' mode. The temp control panel state zero for both the freezer and the fridge, but when you press the plus (+) nothing work, it appears to be locked. I already unplugged and plugged it back in

Asked 5 years ago by SREEB.

• A:Answer Hey SREEB, we value your time and would like to look into the concerns with your appliance. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit http://support.whr.pl/ZvEXiV and select your appliance to get started.

  Answered 5 years ago by WhirlpoolTeam

  
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Q: QuestionCan fingerprint resistant coating be cleaned by alcohol or by clorox without damaging the surface? Thanks!

Asked 5 years ago by jjda.

• A:Answer jw, we recommend mild soap and warm water for cleaning. Hopefully, this information is beneficial to you. Thank you for your inquiry regarding our Whirlpool Appliances!

  Answered 5 years ago by WhirlpoolTeam

  
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Q: QuestionThe left side door (water dispenser) sometimes doesn't close properly and I have to go back and do it again. If I don't notice it it starts to beep after awhile. Is there an adjustment to correct the door to close as the other side

Asked 5 years ago by Leo.

• A:Answer Hello Leo, we recommend shutting the left door before the right one. Hopefully this information is beneficial to you. Thank you for your inquiry regarding our Whirlpool appliances!

  Answered 5 years ago by WhirlpoolTeam

  
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Q: QuestionIn the write up, for some of the other models, it stresses no finger prints. Is this the case with this model? What is the best cleaning product to use on stainless steel?

Asked 5 years ago by Theresa.

• A:Answer According to user's manual use only mild dish soap and water with soft cotton cloth, no paper towels or other scrubby material as they will scratch over time. Also stated could use products designed specifically for stainless steel.

  Answered 4 years ago by Trishwork1Verified Purchase

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Q: QuestionHow often do you replace the water filter in this refrigerator

Asked 5 years ago by Anonymous.

• A:Answer Hello, The disposable water filter should be replaced at least every 6 months. If the water flow to the water dispenser or ice maker decreases noticeably before 6 months have passed, replace the water filter more often. Hopefully this information is beneficial to you. Thank you for your inquiry regarding our Whirlpool appliances!

  Answered 5 years ago by WhirlpoolTeam

  
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Q: QuestionWhat is the HZ color anf finish

Asked 5 years ago by DM.

This question was asked about the related product: Whirlpool - 25.2 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Black

• A:Answer DM, this is a stainless steel finish. Hopefully, this information is beneficial to you. Thank you for your inquiry regarding our Whirlpool Appliances!

  Answered 5 years ago by WhirlpoolTeam

  
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Q: QuestionHi I have a refrigerator with the ice maker but all of the sudden the ice maker stop working ive been with the refrigerator almost 6 yr but haven't change the filter since you think it might it been that .??

Asked 5 years ago by patty.

• A:Answer patty, it is possible this is the cause. We recommend changing the water filter every 6 months. Hopefully, this information is beneficial to you. Thank you for your inquiry regarding our Whirlpool Appliances!

  Answered 5 years ago by WhirlpoolTeam

  
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Q: QuestionEven though the refrigerator door is closed, the red door open light is on and the bell is ringing to warn that the door is open. How do I get the light off and the bell to stop?

Asked 5 years ago by steve.

• A:Answer Hello steve! We are terribly sorry to hear about your concern. We would recommend contacting Whirlpool® at 800-253-1301. We are available weekdays, between 8 am to 8 pm EST. They will be better able to assist you.

  Answered 5 years ago by WhirlpoolTeam

  
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Q: Questionnowhere in specs does it tell or show where to locate electrical outlet? high? low? middle? right? left?

Asked 5 years ago by Anonymous.

• A:Answer Middle low

  Answered 5 years ago by Wanda22

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Q: QuestionWhat is the warranty on the compressor? Is it only the one year? Or does that part have an extension?

Asked 5 years ago by Junebug25.

• A:Answer Hello Junebug25! There is a Limited One Year Warranty - Parts and Labor. For one (1) year from the original retail purchase date on your receipt, any part which fails in normal home use will be repaired or replaced free of charge. You may refer to the Use and Care for any warranty details. (Additional warranties may apply on some models).

  Answered 5 years ago by WhirlpoolTeam

  
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Q: QuestionDoes the Whirlpool Refrigerator WRF535SWHZ have an indictor light that tells when the Water filter should be changed.

Asked 5 years ago by Rick.

• A:Answer Hello Rick! Yes, there is an indicator that will advise when it is time to be changed. Thank you for your inquiry on our Whirlpool appliances.

  Answered 5 years ago by WhirlpoolTeam

  
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