Questions & Answers

Q: QuestionIs there a Quick Start Guide for model # WRX735SDHZ refrigerator?

Asked 1 year ago by Denn.

• A:Answer Hello, yes, there is a Quick Start Guide. Please see the link provided https://tinyurl.com/25hee2vm there is also a Dispenser Guide https://tinyurl.com/32bfy6f3 Thank you for your inquiry on our Whirlpool appliances.

  Answered 1 year ago by WhirlpoolTeam

  
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Q: Questiondoes whirlpool make a frig with dual ice makers?

Asked 1 year ago by iceuser.

• A:Answer Hello, we currently do not have a model with dual ice makers. Thank you for your inquiry on our Whirlpool appliances.

  Answered 1 year ago by WhirlpoolTeam

  
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Q: QuestionHOW DO i CHANGE THE WATER FILTER?

Asked 1 year ago by Lois.

This question was asked about the related product: Whirlpool - 25 cu. ft. French Door Refrigerator with External Ice and Water Dispenser - White

• A:Answer THE TOP RIGHT THERE IS A BUBBLE SHAPE JUST RELEASE THAT AND THE WATER FILTER WILL BE ABLE TO BE REMOVED

  Answered 1 year ago by GHOST

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Q: QuestionHave the same whirlpool French door refrigerator. The light bulb in my freezer is not working. How can the bulb be replaced? What bulb type is needed?

Asked 1 year ago by Masho.

• A:Answer Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.

  Answered 1 year ago by WhirlpoolTeam

  
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Q: QuestionMy ice maker is not working but the water is. What could the problem be?

Asked 1 year ago by Anonymous.

• A:Answer Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.

  Answered 1 year ago by WhirlpoolTeam

  
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Q: QuestionApprox how often would you change water filter

Asked 1 year ago by Darlene.

• A:Answer Hello, it is recommended to change the filter out every 6 months.

  Answered 1 year ago by WhirlpoolTeam

  
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Q: QuestionHow much ice does this model make per day? How many pounds?

Asked 1 year ago by Julie.

• A:Answer Julie, the icemaker can make between 10-12 batches of ice in a 24 hour period.

  Answered 1 year ago by WhirlpoolTeam

  
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Q: QuestionIs the small horizontal drawer divider that is shown in the photo included with this refrigerator? I only received the two long vertical dividers for the middle drawer.

Asked 1 year ago by bambinoboy.

• A:Answer Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.

  Answered 1 year ago by WhirlpoolTeam

  
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Q: QuestionThe main light in frig is flickering like crazy... how do I replace?

Asked 1 year ago by Janet.

• A:Answer Hello, We are sorry to hear about your concern. The lighting system in this Refrigerator, model WRX735SDHZ, are Sealed LED modules. If a Sealed LED module(s) do not illuminate when the refrigerator and/or freezer door is opened, please call Whirlpool® at 800-253-1301 for service. We are available M -F 8 am to 6 pm EST. They will be better able to assist you.

  Answered 1 year ago by WhirlpoolTeam

  
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Q: QuestionIs this a zero clearance model. Replacing a Kenmore that was. The placement is next to a wall on one side

Asked 1 year ago by Douglas.

• A:Answer Hello, Thank you for your inquiry on our Whirlpool® appliances. To ensure proper ventilation for this Refrigerator model WRX735SDHZ, allow for 1/2" (1.25 cm) of space on each side and at the top. Allow extra space at the back for the water line connections. When installing your refrigerator next to a fixed wall, leave 2 1/2" (6.3 cm) minimum on the hinge side (some models require more) to allow for the door to swing open. Please refer to the Owner's Manual for additional information. https://tinyurl.com/4feutpyz Hope this helps!

  Answered 1 year ago by WhirlpoolTeam

  
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Q: QuestionMy bottom door messed up on my refrigerator can I order one

Asked 1 year ago by Anonymous.

• A:Answer Hello! We are sorry to hear about your concern. We would recommend contacting Whirlpool® at 800-253-1301. We are available M -F 8 am to 6 pm EST. They will be better able to assist you.

  Answered 1 year ago by WhirlpoolTeam

  
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Q: QuestionIs it normal that there is a fan that runs constantly? When I open the doors it stops but otherwise is running constantly.

Asked 1 year ago by Badgerbabe.

• A:Answer Mine ran constantly for the first few days. After that, it started running normally. Totally off for most of the day. Ran for a while after you opened the door.

  Answered 1 year ago by ClareSVerified Purchase

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Q: QuestionDo you offer delivery and haul away service?

Asked 1 year ago by Frank.

• A:Answer Hello! We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.

  Answered 1 year ago by WhirlpoolTeam

  
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Q: QuestionWhat kind and quality of water filter is on the water dispenser?

Asked 2 years ago by JB24.

• A:Answer Hello! The water filter you are needing is EDRARXD1. Thank you for your inquiry on our Whirlpool appliances.

  Answered 2 years ago by WhirlpoolTeam

  
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Q: QuestionWE ENJOY ARE NEW WHIRLPOOL FRIDGE. wE DO HOWEVER, DON'T LIKE THE WAY THE ICE CUBES COME OUT. IT'S A MIX OF CUBES AND CRUSGED ICE, IS THIS NORMAL?

Asked 2 years ago by BOBO286EXCHANGE.

• A:Answer I guess it may be... I have the same issue and we never set the ice for crushed, yet crushed comes out along with the cubes. It really doesn't bother me though. I still love this refrigerator.

  Answered 1 year ago by geegee

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Q: QuestionHow do I replace the water filter?

Asked 2 years ago by Wendy.

• A:Answer Hello Wendy, please see pages 16/17 of the Owner's Manual for more information on how to change out the water filter. bit.ly/47AALur Thank you for your inquiry on our Whirlpool appliances.

  Answered 2 years ago by WhirlpoolTeam

  
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Q: QuestionDoes this model have a Sabbath Mode ?

Asked 2 years ago by Eric.

• A:Answer Hello Eric, this model Refrigerator is not designed with a Sabbath Mode. We hope this helps.

  Answered 2 years ago by WhirlpoolTeam

  
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Q: QuestionIs this considerrd a counter depth

Asked 2 years ago by whirlpool.

• A:Answer Hello! Model WRX735SDHZ, is not a counter depth model. Thank you for your inquiry on our Whirlpool appliances.

  Answered 2 years ago by WhirlpoolTeam

  
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Q: QuestionWe just bought this and it does not move back and forth seems that something in the middle to back is getting caught…wheels in the front seem ok?!? We have tile floors…please help Model # WRX735SDH Thank you!

Asked 2 years ago by NewFridge.

• A:Answer Hello! We are terribly sorry to hear about your concern. We would recommend contacting Whirlpool® at 800-253-1301. We are available M -F 8 am to 6 pm est. They will be better able to assist you.

  Answered 2 years ago by WhirlpoolTeam

  
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