A:AnswerIf you are referring to the drawer above the freezer, that is a deli drawer. As far as replacing it, I would suggest you contact your nearest Best Buy/Geek Squad and seek their help. I would hope you purchased a warranty.
A:AnswerI must say, the fingerprint resistant surface is FANTASTIC! I would definately recommend it. My previous refrigerator didn't have it, and it was a pain to deal with. I was constantly wiping the fingerprints from it to make it look nice. The resistant surface on my Whirpool looks great all of the time...and that's with 6 people constantly in and out of the fridge.
A:AnswerHey Adg, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
A:AnswerAbout 3# would be it. However it makes ice quickly, So pre-plan for heavy use and put a container in the freezer and dump the ice as the bin fills.
A:AnswerHello Denny! We are terribly sorry to hear of your concern. We would recommend contacting Whirlpool® at 1-800-253-1301. We are available weekdays, between 8 am to 8 pm EST. They will be better able to assist you.
A:AnswerHello John! We are terribly sorry to hear of your concern. We would recommend contacting Whirlpool® at 1-800-253-1301. We are available weekdays, between 8 am to 8 pm EST. They will be better able to assist you.
A:AnswerI wondered about this too. It is a very handy drawer, however. I find it very useful especially since I don't have to open the 2 main drawers.
One flaw I do see though it is easy to push the selections and change it by mistake. I keep mine set on the Assorted Items but if you hit with your hand or you use the area as a shelf while you are trying to get something in or out it will change.
Seems like your selection should have a Hold down of several seconds to lock it in.
A:AnswerIn response to Whirlpool's answer, I read the care instructions from the manual provided. They do not mention anything about how to remove the drawers in the freezer, which was my question. It seems like a flaw in the design if we can't remove these drawers, as the only way to clean them without having the water from the sponge freeze is to empty the freezer completely, turn it off to let it warm up, and then clean it, which is not practical.
A:AnswerHi Lucky, this model is offered with a dual evaporators; one for the refrigerator and one for the freezer. If one fails, it's assigned section will not cool, while the other continues to maintain temperature. We hope this helps!
