Questions & Answers

Q: QuestionHow many gallons of water does this washer hold at full capacity. I need to know the gallons to make a comparison with my old unit that does not show cubic ft. Thanks.

Asked 5 years ago by JoLyn.

Q: QuestionHow long does it take to completely dry clothes,?do it take longer for the clotheS to dry because its electric?

Asked 5 years ago by Dimples.

Q: QuestionWE HAVE A UNIT IN OUR APARTMENT. HAVEN'T HAD AN ISSUE UNTIL RECENTLY. THE ARMS INSIDE THE DRYER HAVE BEGUN TO ROT AND SEPARATE. I WAS TOLD BY A "TECH" FOR OUR LANDLORD IT'S DUE TO DRYING A COMFORTER. I THINK AGE. THOUGHTS?

Asked 5 years ago by ANGIE.

Q: QuestionIs this Direct Drive??

Asked 5 years ago by BruceW305.

• A:Answer Hi BruceW305. This Whirlpool® Laundry Center is not a direct drive.

  Answered 5 years ago by WhirlpoolTeam

  
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Q: QuestionI am looking for a rough in elevations of the front side and back so I can rough in the appliance area.

Asked 5 years ago by Anonymous.

Q: QuestionDear Sir/Madam Have just received our new WHIRLPOOL WET4027HW but had to separate the old washer and dryer to permit removal down our narrow stairway. My question is ‘can the new WET4027HW be separated to permit easier installation?’ REGARDS

Asked 5 years ago by MickyG.

• A:Answer MickyG, we cannot recommend separating this Laundry Center to avoid any possible damage. Hopefully, this information is beneficial to you. Thank you for your inquiry regarding our Whirlpool Appliances!

  Answered 5 years ago by WhirlpoolTeam

  
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Q: QuestionI am interested in this washer/dryer combo. When will it be available for delivery to 08721 my area? I am in need of a washer badly and my parents have always had whirlpool products because they are number 1.

Asked 5 years ago by Jodi.

• A:Answer Please reach out to Best Buy Customer Care at 1(888)237-8289 for further assistance. They would be able to further assist you. We hope this helps.

  Answered 5 years ago by WhirlpoolTeam

  
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Q: QuestionVoltage 120 or 240 to run it? And how much are the cables and hoses to drain and fill or does everything come wit it like it should?

Asked 5 years ago by SlushMacmanus88.

Q: QuestionWe just purchased this stacked unit, and during the first two dryer loads, the dryer vent “ate” the Bounce fabric softener sheet each time - is this “normal?” Also, while the lower washer unit sits still while the dryer is on, the top dryer unit sways.

Asked 6 years ago by VioletNC.

• A:Answer VioletNC, we're; sorry to hear about your experience. We recommend checking to ensure the lint screen is installed correctly and is clean. You will want to ensure the stacked laundry center is leveled. If further assistance is needed please contact Whirlpool by calling 800-253-1301 weekdays between 8 am and 8 pm EST. Hopefully this information is beneficial to you. Thank you for your inquiry regarding our Whirlpool appliances!

  Answered 6 years ago by WhirlpoolTeam

  
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Q: Questiondimensions?

Asked 6 years ago by buck.

• A:Answer Hello buck! The dimensions on this model are: Depth 32 7/16", Height 75 1/2", Width 27 1/4", and Depth With Door Open 90 Degree 47 15/16".

  Answered 2 years ago by WhirlpoolTeam

  
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Q: QuestionDo you need two separate electrical connections?

Asked 6 years ago by YoungGrandma.

• A:Answer Hello YoungGrandma! No, you would only need one electrical connection. Thank you for your inquiry on our Whirlpool appliances.

  Answered 6 years ago by WhirlpoolTeam

  
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Q: QuestionWhat is the depth of the unit with the dryer door open?

Asked 6 years ago by Beachgal.

• A:Answer The depth is 47.94'' with the door open 90°.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionIs this laundry machine suitable for 2nd floor? will this vibrate the building/shake the building? LG front loader seem ti vibrate and cause shake to building during high speed spin.. will this cause vibration?

Asked 7 years ago by tom.

• A:Answer Very little vibration!

  Answered 6 years ago by Ruby

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Q: QuestionWhen not in use, can the lid of the washing machine stay open?

Asked 7 years ago by CMS.

• A:Answer Hello CMS, we recommend that you always leave the washer lid open between uses to help dry out the washer and prevent the buildup of odor-causing residue.

  Answered 7 years ago by WhirlpoolTeam

  
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Q: Questionwhat are the measurements

Asked 7 years ago by jackrabbit.

• A:Answer jackrabbit, the product dimensions: Depth(IN,inches) 32 7/16 Height(IN,inches) 75 1/2 Width (IN,inches) 27 1/4 Hopefully this information is beneficial to you. Thank you for your inquiry regarding our Whirlpool appliances!

  Answered 7 years ago by WhirlpoolTeam

  
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Q: QuestionI certainly hope you plan to fix that listing then because you have that model advertised incorrectly.

Asked 8 years ago by Michele.

Q: QuestionIn my research, I show this model, WET4027EW, as being 2.5 cu ft with only 8, not 9 wash cycles. Model WETLV27HW is 3.5 with 9 cycles. Am I wrong?

Asked 8 years ago by Michele.

• A:Answer Hi Michele, WET4027EW is 2.3 cubic feet with 8 wash cycles. WETLV27HW is 3.5 cubic feet and has 9 wash cycles. We hope this helps!

  Answered 8 years ago by WhirlpoolTeam

  
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Q: QuestionHow do you wash white clothes? There is no option for "Whites"?

Asked 2 years ago by Zoha.

• A:Answer Zoha, we would recommend following the recommend cleaning instructions on the item of clothing you are washing.

  Answered 2 years ago by WhirlpoolTeam

  
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Q: QuestionWater level was low from day one; but now, the washer is stuck on rinse cycle and the drain pump is pumping nonstop. Can you, please help?

Asked 5 years ago by JamesG.

• A:Answer What voltage is it?

  Answered 4 years ago by Anonymous

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