A:AnswerHello, thanks for the inquiry. We have provided troubleshooting for the vibration that you are experiencing. Hope this helps!
http://producthelp.whirlpool.com/Troubleshooting?startid=5065
A:AnswerWe apologize for your concerns regarding the low water level in your washer. Please check the following troubleshooting tips:
1. Cycle Modifiers and Water Level Selection
Modifiers: After selecting a cycle, you can adjust default modifiers like Soil Level, Spin Speed, and Temperature using the cycle settings buttons. Not all settings are available for every cycle.
Water Level (If applicable):
Auto Sensing: Turns the Water Level knob to this setting to allow the machine to automatically sense the appropriate water level for the load size.
Deep Water Wash: Turns the Water Level knob to this setting to add the maximum amount of water. Note: This option may lead to longer cycle times due to extended fill times.
2. Bulky Cycle Operation (On some models)
The Bulky Cycle uses a series of fills while agitating. It may appear to have insufficient water, but the washer will continue to add water over 10-12 minutes as sensors monitor the load.
Agitation during the fill improves cleaning and helps reach the optimal wash water level. The fill may pause occasionally for additional mechanical action.
3. Non-Agitator Models (Low-Water Wash Plate System)
The washer automatically adjusts the water level to the load size, and no water level selector is needed.
Loading: Load items in loose heaps evenly around the wash plate. Keep the center uncovered.
Important: Do not add more water. Excess water can cause clothes to float, lessening the cleaning action because the clothes must engage with the impeller.
4. Clean Washer Cycle
If you feel the water level is lower than when you first started using the washer, run a Clean Washer cycle to re-calibrate the control and reset factory-set water levels.
Run this cycle about once a month or every 30 cycles.
Maytag recommends using affresh®, which cleans deep inside the appliance, reaching components like the tub, pump, and hoses.
If the issue persists, we recommend contacting Whirlpool® directly at 800-253-1301 for further assistance. Our representatives are available Monday through Friday from 8:00 AM to 6:00 PM EST.
