A:AnswerI think it’s some sort of sensor and they are faulty. I bought universal burner elements off Amazon and that fixed my issues of the burners cooling down. The new burners cook beautifully!
A:AnswerHey JImJ, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link. https://bit.ly/31WPKQu
A:AnswerHello Kiki! We are providing a link to the Installation Instructions. This will provide you with the information you are needing. https://content.webcollage.net/apps/cs/mini-site/bestbuy/module/whirlpool/wcpc/wcc31430aw/tab/docs-e0d76c0b/page//access.whirlpool.com/mr/WCC31430AW/InstallationInstruction_EN.pdf?asset-title=Installation+Instruction&from-pp=&index-in-collection=1&suppress-site-prefs=&collection-size=3&showtabs=§ion-type=document-gallery&enable-reporting=true&wc-target=&action=view-resource&channel-product-id=6896566