Questions & Answers

Q: QuestionAre the knobs of this cooktop safe to wash in a dishwasher?

• A:Answer Yes, the knobs are dishwasher-safe.

Q: QuestionCan this cooktop be installed over a built-in oven?

• A:Answer Yes, this cooktop can be installed over a built-in oven.

Q: QuestionDoes this electric cooktop have an indicator light?

• A:Answer Yes, this cooktop has a hot surface indicator light.

Q: QuestionWhat is the power source for this cooktop?

• A:Answer The power source for this cooktop is electric.

Q: QuestionHow many cooking zones does this cooktop have?

• A:Answer This cooktop has four cooking zones.

Q: QuestionAre there power-on indicator lights on this cooktop?

• A:Answer Yes, there are power-on indicator lights on this cooktop.

Q: QuestionAre chrome drip bowls included with this cooktop?

• A:Answer Yes, chrome drip bowls are included and help catch spills.

Q: QuestionCan this cooktop be installed over a built-in oven?

• A:Answer Yes, this cooktop can be installed over a built-in oven.

Q: QuestionDoes this cooktop have a power cord included?

• A:Answer No, a power cord is not included with this cooktop.

Q: QuestionDoes this electric cooktop have an indicator light?

• A:Answer Yes, this cooktop has a hot surface indicator light.

Q: QuestionHow many cooking zones does this cooktop have?

• A:Answer This cooktop has four cooking zones.

Q: QuestionAre the knobs safe to put in a dishwasher?

• A:Answer Yes, the knobs are dishwasher-safe for easy cleaning.

Q: QuestionDoes this cooktop have a power-on indicator light?

• A:Answer Yes, this cooktop has a power-on indicator light.

Q: Questionpurchased this cooktop about a month ago. When the burners are turned on does the whole coil turn red or just the two outer rings?

Asked 7 years ago by princess.

• A:Answer Only the two outer rings on the coil turn red. Not happy as it takes to long to boil. It may be a lemon so will check on replacing it or getting something g different.

  Answered 7 years ago by AnonymousVerified Purchase

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Q: QuestionFound this same top at another store and was told it was no longer being manufactured. Is it still being made? Would I be able to get parts if something goes wrong.

Asked 5 years ago by peanut.

• A:Answer The manufacturer or Best Buy would be the only ones to give you a correct answer. I believe however, Whirlpool changed the coil elements on this model. When I ordered mine I had to wait for over a month until it was back in stock. When it arrived the coil elements looked entirely different. There is a large flexible silver disk in the center. Only after we installed it and used it did we realize what looked like a small change was actually a significant one. We did research, this is what we found. Starting in 2018, UL regulation requires all coil top ranges to have temperature limiting capabilities to reduce the risk of cooktop oil and grease fires. As a result, our electric coil burners now use Sensi-Temp Technology. Each burner with this technology has a silver medallion with a button (sensor) in the center of the coil. This button must contact the bottom of the cookware for the Sensi-Temp Technology to sense the temperature properly. When the sensor detects a pan temperature near the limit (450F), the burner will shut off automatically until a lower, safe pan temperature is reached. At that point, heat will resume to the burner. This will not affect everyday cooking, as automatic shut-off is temporary and only happens at very high temperatures. I am having to learn how to cook on my new stovetop. It is nothing like my old one.Boiling a pot of water is extremely difficult. I really hate the new safety coils and wish I had known of this change before I purchased this. If I had know I would have went with glass or something else. Honestly the stovetop should have a different model number so customers know what they will be getting. Not only does the appliance look different it totally works differently. I am very disappointed. The silver center also changes color and is difficult to clean. I hope this helps.

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  Answered 5 years ago by JRpipVerified Purchase

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Q: QuestionIs this stove when I turn on hight temperature it’s stay on high or after some time turn on low automatic temperature Means it’s temperature go dawn with out turn low or medium it’s Elementals (Ring)work continue high or not .when I’m cooking thanks

Asked 5 years ago by Sam.

• A:Answer All electric cook tops ( I have a smooth glass cooktop), when you turn them on the element glows bright red and then it turns off, and then it turns back on again. Electric and do not stay at a set glow, they regulate the set temperature by switching on and off the whole time they are on. Gas stoves stay at the setting you choose the whole time they are on. I like gas, my wife likes electric, therefore we have electric.

  Answered 5 years ago by BestBuyBuyerVerified Purchase

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Q: QuestionNeed cutout dimensions

Asked 6 years ago by Anonymous.

• A:Answer The following is the cut out dimensions for this model Cutout Depth (in) 19 13/16, Cutout Height (in) 4 3/4, Cutout Width (in) 28 5/16, Cutout Width Max (in) 28 7/8 in inches.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionDoes the cooktop lift up for cleaning?

Asked 9 years ago by Butterfly.

This question was asked about the related product: Whirlpool - 30" Built-In Electric Cooktop - Chrome

• A:Answer Hi Butterfly, this Whirlpool - 30 Built-In Electric Cooktop does not come with that option.

  Answered 9 years ago by WhirlpoolTeam

  
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Q: QuestionAre aftermarket BLACK drip pans available for this cooktop? (The chrome drip pans that ship with the unit are a bit of a color clash with the black cooking surface.)

Asked 1 year ago by TXcooker.

• A:Answer Reading that cooktop is hot, but all burners are cold.

  Answered 10 months ago by Anonymous

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