Questions & Answers

Q: QuestionCan I put the knobs in the dishwasher?

• A:Answer Yes, the knobs on this cooktop are dishwasher safe.

Q: QuestionWhat type of cooktop surface does this Whirlpool cooktop have?

• A:Answer This Whirlpool cooktop has a smoothtop surface.

Q: QuestionIs this cooktop ADA compliant?

• A:Answer Yes, this cooktop meets the Standards for Accessible Design specified by the Americans with Disabilities Act.

Q: QuestionDoes this Whirlpool cooktop have a bridge element?

• A:Answer No, this cooktop does not have a bridge element.

Q: QuestionHow many elements does this cooktop have?

• A:Answer This cooktop has 4 elements.

Q: QuestionDoes this cooktop come with a power cord?

• A:Answer No, a power cord is not included with this cooktop.

Q: QuestionI have a cut out dimension of 35 3/8 W by 20 1/2 Deep, will this fit in that opening?

Asked 6 years ago by Brian.

• A:Answer Hello Brian, the Cutout Dimensions are ; Cutout Depth (in) 20 3/8, Cutout Depth Max (in) 20 9/16, Cutout Width (in) 34 9/16 and Cutout Width Max (in) 35 9/16. Hopefully this information is beneficial to you. Thank you for your inquiry regarding our Whirlpool appliances!

  Answered 6 years ago by WhirlpoolTeam

  
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Q: QuestionHow many amps are required for this stove top/ ? Also, what cutout size is needed? Thanks TC

Asked 6 years ago by TomC.

• A:Answer Cannot access link, please resend. Thanks

  Answered 6 years ago by TomC

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Q: QuestionI see that this question was asked previously, but no answer appeared. Please find out how many amps are required for this cooktop.

Asked 6 years ago by Sherman.

• A:Answer Please visit page 4 at this link to view the electrical requirements. https://www.whirlpool.com/content/dam/global/documents/201909/installation-instructions-w11206696-revd.pdf

  Answered 6 years ago by WhirlpoolTeam

  
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Q: QuestionWhat is the material of the smoothtop? If the black surface is scratched, how can it be repaired?

Asked 4 years ago by Scratched.

• A:Answer Hi Scratched, this particular Cooktop, has Easy-Wipe Ceramic Glass. There is specific information starting on page 7, on the use and care of a glass surface, when followed, should minimize any scratching, which we will link here: https://bit.ly/3rg4dCg We hope this helps!

  Answered 4 years ago by WhirlpoolTeam

  
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Q: QuestionGood night. This cooktop is for export. Can it be delivered to an address in the US and if yes what is the cost?

Asked 5 years ago by Donny.

• A:Answer Please reach out to Best Buy Customer Care at 1(888)237-8289 for further assistance. We hope this helps.

  Answered 5 years ago by WhirlpoolTeam

  
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Q: QuestionDoes the height measurement (5 1/5 “) include the height above the counter; or is this the under counter measurement only?

Asked 5 years ago by Docks4.

• A:Answer It's under the counter. The cooktop surface is almost flush with the surface of your counter, less than 1/2 inch high.

  Answered 5 years ago by BtownBoyVerified Purchase

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Q: Questionwhat should the measurements be for this cooktop to fit? My cutout is 31" x 19 3/4"

Asked 7 years ago by Wood.

• A:Answer Wood, the cutout depth is 20 3/8 inches, the cutout depth is 20 9/16 inches and the cutout width is 34 9/16 inches. We hope this helps.

  Answered 7 years ago by WhirlpoolTeam

  
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Q: QuestionMy KitchenAid KECC568RPB with the following dimensions got broken, would this cooktop fit in the same position? Dimensions Cutout Height 3 1/16 Cutout Depth 20 1/2 Cutout Width 35 1/2 Actual Height 5 5/16 Actual Depth 22 3/16 Actual Width 36 5/16

Asked 7 years ago by Zuozuo.

• A:Answer Hello Zuozuo, it does not appear that these two different cooktops do not have the same dimensions, so we cannot guarantee that it will be compatible with the existing space you have available.

  Answered 7 years ago by WhirlpoolTeam

  
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