“I have searched different websites and it shows this model comes with an agitator why is it when I go to the best buy website they show it only that other cycle where the clothes washes more soft”
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Hello! Model WTW5010LW does not come with an agitator. This model has an impeller. Designed so clothes have more room to move, the surface and vanes also help drive clothes from the outer rim to the center, where the deepest cleaning happens. Thank you for your inquiry about our Whirlpool appliances.
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