Questions & Answers

Q: QuestionHow many wash cycles does this Whirlpool washer have?

• A:Answer This washer offers 12 different wash/rinse cycles to choose from.

Q: QuestionDoes this washer have a built-in water faucet?

• A:Answer Yes, this washer has a built-in water faucet for prewashing clothes.

Q: QuestionWhat is the maximum spin speed of this Whirlpool washer?

• A:Answer This Whirlpool washer has a maximum spin speed of 770 revolutions per minute.

Q: QuestionDoes the washer have an extra rinse option?

• A:Answer Yes, it has an Extra Rinse Option to ensure the removal of lingering soils or detergent.

Q: QuestionWhat happened to standard heights of 36inches or less for washer/dryers? Afraid lid wont open under my cabinets if 42inches height!

Asked 3 years ago by Anonymous.

• A:Answer Hello, the Height with Lid Open on this model is 55 3/4". We hope this helps.

  Answered 3 years ago by WhirlpoolTeam

  
  Helpful (10)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan this washer fit large comforters? (Ie Queen or king size?)

Asked 3 years ago by Anonymous.

• A:Answer Hi! This particular model has a nice large 4.6 cubic foot capacity and will handle both queen and king size bedding. We hope this helps!

  Answered 3 years ago by WhirlpoolTeam

  
  Helpful (8)Unhelpful (3)ReportAnswer this questionShow more answers (4)

Q: Questionhow do put fabric softener in this machine ? how would that work

Asked 2 years ago by bob.

• A:Answer Hello Bob, ADDING LIQUID FABRIC SOFTENER If you desire to use liquid fabric softener with this washer, Whirlpool suggests using the Downy Ball® dispenser. Pour a measured amount of liquid fabric softener into the Downy Ball® dispenser, pull the ring tightly to seal it, and place on top of load. Follow manufacturer’s directions for correct amount of fabric softener based on your load size. Then use the Rinse Options button to select Fabric Softener. The Downy Ball® dispenser will automatically release the fabric softener at the correct time in the cycle. For questions on using the Downy Ball® dispenser visit www.downy.com. ADDING LIQUID FABRIC SOFTENER MANUALLY Select the Fabric Softener option on the control panel before starting a cycle. During the final rinse, wait until the washer has completed filling, press the Start/Pause button to pause the washer. Lift the lid and add the recommended amount of liquid fabric softener. Close the lid, press and hold the Start/Pause button to resume the cycle.

  Answered 2 years ago by WhirlpoolTeam

  
  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIs there a delivery charge and a removal charge for the old washer

Asked 2 years ago by Anonymous.

• A:Answer Free Delivery, Haul away charge applied

  Answered 2 years ago by DirkDVerified Purchase

  Helpful (3)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionI wash 2 blankets and they were still full of water after cycle. How do you just spin to get water out?

Asked 3 years ago by annie.

• A:Answer Spin it once again blankets are heavy and hold water

  Answered 3 years ago by NiceVerified Purchase

  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes this washer have an audio sound when wash is finished?

Asked 3 years ago by sunshinegirl.

• A:Answer sunshine, this Whirlpool® Washer does not have any sound when the cycle has finished.

  Answered 3 years ago by WhirlpoolTeam

  
  Helpful (5)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionI had a GE top loader delivered today, and it sounds like a Mac Truck. The agitator is very very, WAY too loud, and actually the agitator/motor sounds a bit sick. I’m in an open 1,000 sq ft condo and I need to exchange this machine for a Whirlpool.

Asked 2 years ago by Robin.

• A:Answer This Whirlpool one also sounds like a mac truck truck. I'm sorry I bought it

  Answered 2 years ago by Pawz

  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionCan you choose the load size to regulate the amount of water used per cycle?

Asked 3 years ago by Jen.

• A:Answer The machine automatically detect the amount of water needed

  Answered 3 years ago by BryanNycVerified Purchase

  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionI have searched different websites and it shows this model comes with an agitator why is it when I go to the best buy website they show it only that other cycle where the clothes washes more soft

Asked 7 months ago by GGb.

• A:Answer Hello! Model WTW5010LW does not come with an agitator. This model has an impeller. Designed so clothes have more room to move, the surface and vanes also help drive clothes from the outer rim to the center, where the deepest cleaning happens. Thank you for your inquiry about our Whirlpool appliances.

  Answered 7 months ago by WhirlpoolTeam

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionCan i presoak clothes overnight?

Asked 2 years ago by Kaye.

• A:Answer Hello Kaye! The washer will drain automatically after 10 minutes. We hope this helps.

  Answered 2 years ago by WhirlpoolTeam

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionHello there.- Is there a way to set different spin settings? Also, does it have a sound when the cycle is done? Cheers.-

Asked 3 years ago by lioncub.

• A:Answer Hello lioncub! There is no way to adjust the spin cycle and this model currently does not have a sound package. We apologize.

  Answered 3 years ago by WhirlpoolTeam

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionI was wondering about the drawer for adding soap and fabric softener? Does it have one? Or does it just go in the was drum? thanks

Asked 3 years ago by Y.

• A:Answer Hello Y, this model does not have a drawer. You would place the soap directly in the drum. We hope this helps.

  Answered 3 years ago by WhirlpoolTeam

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionDoes this washer have a warranty?

Asked 2 months ago by LCB.

• A:Answer This model Washer has a 1 year manufacturer's warranty. We hope this helps.

  Answered 1 month ago by WhirlpoolTeam

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes best buy protection includes cleaning the machine.

Asked 10 months ago by PatriciaF.

• A:Answer Hello! Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.

  Answered 10 months ago by WhirlpoolTeam

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this machine have a lint filter?

Asked 11 months ago by Cabin18.

• A:Answer This model Washer does not have a lint filter that requires cleaning. We hope this helps.

  Answered 10 months ago by WhirlpoolTeam

  
  Helpful (0)Unhelpful (0)ReportAnswer this question