A:AnswerThank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
A:AnswerWe purchased this washer as a replacement and have hooked it up as a standard washer with no extra parts. I believe the water faucet is built into the machine. It has worked just fine since we purchased it