A:AnswerHello Cleaning! Per page 13 of the Use and Care Guide: PORCELAIN-COATED GRATES AND CAPS Food spills containing acids, such as vinegar and tomato, should be cleaned as soon as the cooktop, grates, and caps are cool. These spills may affect the finish. To avoid chipping, do not bang grates and caps against each other or hard surfaces such as cast iron cookware.
Do not reassemble caps on burners while wet. Do not clean in the Self-Cleaning cycle.
Cleaning Method:
■ Nonabrasive plastic scrubbing pad and mildly abrasive cleanser: Clean as soon as cooktop, grates, and caps are cool.
■ Dishwasher (grates only, not caps): Use the most-aggressive cycle. Cooked-on soils should be
soaked or scrubbed before going into a dishwasher.
■ Gas Grate and Drip Pan Cleaner Part Number 31617: See the “Warranty” section for contact information.
https://www.whirlpool.com/content/dam/global/documents/201901/owners-manual-w11121658-revD.pdf
A:AnswerOur largest and smallest burners are in the back. The largest burner is for 12 in. pan. We have never unplugged our range when going on a trip. The only thing that should be on is the clock.
A:AnswerHi Davis, for this Whirlpool - 5.0 Cu. Ft. Self-Cleaning Freestanding Gas Convection Range, the methods of cooking would be bake, broil or using standard bakeware on the Range. Thank you for your question.
A:AnswerHello Margaret! We are terribly sorry to hear about your concern. We would recommend contacting Whirlpool at 800-253-1301. We are available Monday & Tuesday 8 AM - 8 PM and Wednesday through Friday 9 AM - 7 PM. They will be better able to assist you.
A:AnswerHi Anamorphic, Whirlpool does make an approved cleaner for the cooking surfaces. It is the brand Affresh. We would recommend trying this product to help with that spill. We hope this helps
A:AnswerHi Anamorphic, Whirlpool does make an approved cleaner for the cooking surfaces. It is the brand Affresh. We would recommend trying this product to help with that spill. We hope this helps
