Questions & Answers

Q: QuestionCan you use a cast iron skillet on a ceramic top range

Asked 4 years ago by Art.

• A:Answer Art, you will be able to use cast iron on model WFE320M0JS. Please review the cookwares that we recommend on our cooktops on page 8. We hope this helps!

  Answered 4 years ago by WhirlpoolTeam

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionI purchased this stove 10/19/20. The problem I've had since then is that the oven doesn't maintain the set temperature. I set it 400 and 8 min later it is already down to 370. It doesn't come on automatically so I need to manually reset it to 400 and wait

Asked 4 years ago by hanaboy.

• A:Answer Hello hanaboy! We are terribly sorry to hear about your concern. We would recommend contacting Whirlpool at 800-253-1301. We are available Monday & Tuesday 8:00 am - 8:00 pm and Wednesday through Friday 9:00 am - 7:00 pm. They will be better able to assist you.

  Answered 4 years ago by WhirlpoolTeam

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionThe inside of this Oven are different from my old oven. Inside my old oven there were two heat coils.. One on Top and One on the Bottom (Bake vs. Broil). This New Over only has one heat coil which is located on the top (inside). Why the difference?

Asked 5 years ago by Vince.

• A:Answer There is one on the bottom too.

  Answered 3 years ago by SaeedsamiraVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs it a plug and play device? or do we need to purchase cord separately?

Asked 5 years ago by shah.

• A:Answer shah, the power cord does not come with this Range. Hopefully, this information is beneficial to you. Thank you for your inquiry regarding our Whirlpool Appliances!

  Answered 5 years ago by WhirlpoolTeam

  
  Helpful (2)Unhelpful (2)ReportAnswer this question

Q: QuestionDo you guys haul away the old appliance when you deliver the new one? Also do you hook up the new appliance?

Asked 5 years ago by Question.

• A:Answer They only do that if you PAY for the installation and haul away and if you're having them delivered BUT if your a total tech member they are free services

  Answered 3 years ago by JennieVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan old stainless steel Farberware cookware be used on Model: WFE320M0JW?

Asked 1 year ago by NewCustomer.

• A:Answer Hello! Please see page 7 of the Owner's Manual for the types of cookware. https://bit.ly/40qxcEc We hope this helps.

  Answered 1 year ago by WhirlpoolTeam

  
  Helpful (0)Unhelpful (1)ReportAnswer this question

Q: QuestionSilly question probably because people should already know how to set time/temp. BUT, Where are the instructions for setting the clock, setting cooking times, etc? I don't find anything anywhere in any material. thx

Asked 2 years ago by Teeja.

• A:Answer It’s really easy. Press clock button and use up and down arrows to set time.Then press the arrow that points right. To set cook time,press that button.Use arrows to input time,press the arrow. This option cooks for as long as you set and then goes off. The timer is the same. Just don’t press the X as that turns everything off.

  Answered 2 years ago by Cattmar

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIs a light supposed to come on when you open the door ? or do you always have to press the light button

Asked 4 years ago by LIGHTINSIDE.

• A:Answer The light doesn’t automatically come on? Is there a way to set it so it will?

  Answered 3 years ago by Regret

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: Questionmy daughter is building a home and this stove is included with the build, what GE refrigerator would match this stainless stove?

Asked 5 years ago by Suzbug2.

• A:Answer You need to stay with the same name appliance throughout the kitchen. It makes for a better looking kitchen and would eliminate a lot of unnecessary questions. Maybe the contractor would change the stove out, if you talked to them. Thanks and good luck.

  Answered 5 years ago by Sherry

  Helpful (0)Unhelpful (2)ReportAnswer this question

Q: QuestionIs this oven self cleaning?

Asked 5 years ago by Susan.

This question was asked about the related product: Whirlpool - 5.3 Cu. Ft. Freestanding Electric Range with Keep Warm Setting - Black

• A:Answer No, it is not self-cleaning.

  Answered 5 years ago by CommunityAnswer

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionNeed instructions on how to turn on the oven. Burners work but cannot figure out how to turn on oven

Asked 3 years ago by Cindy1122.

• A:Answer Press “Bake” and hit the button that looks like a “Play” button to start.

  Answered 3 years ago by ScoopyVerified Purchase

  Helpful (0)Unhelpful (1)ReportAnswer this questionShow more answers (1)

Q: QuestionWhat kind of plug do I need for a whirlpool model: WFE320M0JW SKU: 6401405? My outlet in house is 3 prong.

Asked 5 years ago by crazyfrog.

• A:Answer Hello crazyfrog, A UL listed power supply cord kit marked for use with ranges. The cord should be rated at 250 V minimum, 40 A or 50 A that is marked for use with nominal 1³⁄8" (3.5 cm) diameter connection opening and must end in ring terminals or open-end spade terminals with upturned ends.

  Answered 5 years ago by WhirlpoolTeam

  
  Helpful (0)Unhelpful (7)ReportAnswer this question