Questions & Answers

1-10 of 39 Questions
  • Question
    Is baking only by "convection"?   (5 Answers)

    Is the oven function to only bake by "convection" or does it also bake traditionally? Also, how do bake times/methods change when switching to convection? For example, would there be a standard percentage change in baking time to apply?

    By Aunt Dora December 29, 2015.

    Answers
    • Best 
      Answer

      No. You can choose bake or convection bake. I love the oven.

      By Jody November 29, 2016.

      • Verified Purchaser
      • My Best Buy® Elite Plus Member
  • Question
    Hi, in the main picture the cooktop is gray, then one of the secondary pictures shows a black top. Also a customer mentions the cooktop is black. I am wanting this stove because of the gray cooktop. Which is accurate? Thank you.   (4 Answers)

    By flyaway October 6, 2017.

    Answers
    • Best 
      Answer

      It is black, shiny, with faint lines outlining heating element areas. No grey.

      By Cook October 7, 2017.

      • Verified Purchaser
      • My Best Buy® Elite Member
  • Question
    What are dimensions of this oven?   (2 Answers)

    By Frank June 8, 2017.

    Answers
    • Best 
      Answer

      This unit is 47.8 inches high, 29.8 inches wide and 27.75 inches deep.

      By CommunityAnswer June 8, 2017.

    • Question
      Can you use a three prong electrical cord on this stove ?   (2 Answers)

      By R October 23, 2017.

      Answers
      • Best 
        Answer

        R, This range is manufactured with the neutral terminal connected to the cabinet. Use a 3-wire, UL listed, 40- or 50-amp power supply cord (pigtail) (see the following Range Rating chart). If local codes do not permit ground through the neutral, use a 4-wire power supply cord rated at 250 volts, 40 or 50 amps and investigated for use with ranges. Hopefully this information is beneficial to you. Thank you for your inquiry regarding our Whirlpool appliances!

        By WhirlpoolTeam October 30, 2017.

        • Brand Representative
    • Question
      Is the heating element hidden in this oven?   (1 Answer)

      By Fran November 28, 2017.

      Answers
      • Best 
        Answer

        Hi Fran, thank you for your inquiry. Yes, this model is offered with a hidden bake element.

        By WhirlpoolTeam November 28, 2017.

        • Brand Representative
    • Question
      does this come in white?   (1 Answer)

      By grandma November 19, 2017.

      Answers
      • Best 
        Answer

        Hello grandma! Yes, this unit comes in white. https://www.bestbuy.com/site/whirlpool-6-4-cu-ft-self-cleaning-freestanding-electric-convection-range-white/6900135.p?skuId=6900135

        By WhirlpoolTeam November 20, 2017.

        • Brand Representative
    • Question
      Does this have a top broiler in the oven?   (1 Answer)

      By Jenny October 18, 2017.

      Answers
      • Best 
        Answer

        Jenny, The broiler for this model is located at the top of the Oven.

        By WhirlpoolTeam October 18, 2017.

        • Brand Representative
    • Question
      What color is the side of the stove? The left side of my stove is exposed so I would like to know what it looks like.   (2 Answers)

      By Thomas August 31, 2017.

      Answers
      • Best 
        Answer

        Hi Thomas, thank you for your inquiry. The side cabinet color of this unit is silver. We hope this helps!

        By BrandAnswers August 31, 2017.

      • Question
        What is the height of the stovetop? I'm assuming the height listed at 47.8" includes the control panel.   (5 Answers)

        By Anonymous August 4, 2017.

        Answers
        • Best 
          Answer

          The height is adjustable. Our stove top is set to 36-1/2 " counter height. I believe this is maximum height.

          By Grampy August 5, 2017.

          • Verified Purchaser
          • My Best Buy® Elite Plus Member
      • Question
        does the door on the oven get hot?   (2 Answers)

        I read one report that the door for the oven gets hot. I have a 2 year old so that is a big deal if it gets hot enough to hurt her

        By Amanda February 18, 2016.

        Answers
        • Best 
          Answer

          No, it does not get hot enough to burn a child. Id say it gets warm but not to the point of burning

          By Jerry February 22, 2016.

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