A:AnswerHello! We are terribly sorry to hear of your concern. We would recommend contacting Whirlpool® at 1-800-253-1301. We are available weekdays, between 8 am to 8 pm EST. They will be better able to assist you.
A:AnswerHello Elle! Per the Use and Care Guide: Pour measured liquid fabric softener into the liquid fabric
softener dispenser if desired. It will dispense automatically at the optimum time. • Use only liquid fabric softener in this dispenser. Add liquid or powdered HE detergent product to this dispenser for your main wash cycle. Remove tray if using powder detergent.
IMPORTANT: Make sure tray is in drawer when using liquid detergent and removed when using powder detergent.
Do not go over the Max line.
A:AnswerHello Baloo! We are providing a link to the Installation Instructions for this model. This will advise what is needed for proper installation of this model. Thank you for your inquiry on our Whirlpool appliances.
A:AnswerHello MelW! We currently do not have a weight limit on our units. We would recommend following the manufactures instructions for the item that you are washing.
A:AnswerHello! The LF error code means Long Fill. We would recommend checking the water inlets to make sure they are turned on or not kinked or clogged. Thank you for your inquiry on our Whirlpool appliances.
A:AnswerHello Vmd2013! Unfortunately, we can only recommend the parts that were manufactured with the unit. Thank you for your inquiry on our Whirlpool appliances.
A:AnswerHi tony, we would be happy to look into any concerns you are having, please reach out to us US: 1-866-698-2538
Hour of Operation:
Monday-Friday: 8:00 AM to 8:00 PM EST
Please locate the appliance's model and serial number before calling.
A:AnswerClothes, please review your Use & Care Guide for detailed notes on how the new HE washers operate. You will never see a full tub of water in this model. The new water saving design requires the articles being washed to remain in contact with the Washplate at the bottom of the tub. Too much water and your laundry would just float above and provide very poor results. Less water also means less detergent is required. The cleaning is now concentrated. Here is a link for you: https://content.webcollage.net/apps/cs/mini-site/bestbuy/module/whirlpool/wcpc/wtw7000dw/tab/docs-d9ec56ab/page//access.whirlpool.com/mr/WTW7000DW/UseandCare_EN.pdf?asset-title=Use+and+Care&from-pp=&index-in-collection=3&suppress-site-prefs=&collection-size=4&showtabs=§ion-type=document-gallery&enable-reporting=true&wc-target=&action=view-resource&channel-product-id=3073138
A:AnswerHello Tee! We are terribly sorry to hear of your concern. We would recommend contacting Whirlpool® at 1-800-253-1301. We are available weekdays, between 8 am to 8 pm EST. They will be better able to assist you.
A:AnswerHello Judy! We are terribly sorry to hear of your concern. We would recommend contacting Whirlpool® at 1-800-253-1301. We are available weekdays, between 8 am to 8 pm EST. They will be better able to assist you.
A:Answerangel, we apologize for the inconvenience. Our suggestions is to do a rinse and spin cycle or quick wash cycle. Hopefully this information is beneficial to you. Thank you for your inquiry regarding our Whirlpool appliances!
A:AnswerHello P. You can find the water usage at www.EnergyStar.gov. https://www.energystar.gov/productfinder/product/certified-clothes-washers/details/2310408
A:AnswerHello! The tub is 4.8 cubic feet. Unfortunately, we do not have an actual depth available. Thank you for your inquiry on our Whirlpool appliances.
A:AnswerHello, at this time if you feel you are experiencing a functional failure it is our recommendation to call us for a service appointment. We can be reached at 1-800-253-1301 and we are open Monday through Friday from 8 am to 8 pm EST.
