A:AnswerHello Monimel, we are attaching the installation instructions for your convenience. The water inlet hoses are not included.
https://www.whirlpool.com/content/dam/global/documents/201801/InstallationInstructions-W10682737-RevA.pdf
A:AnswerHello, we recommend that a local certified technician properly diagnosis the reason this is happening. The local certified technicians are our eyes and ears in the field and we rely on their diagnosis to provide the information so that we can make a determination as to what we can do to assist you. Hopefully this information is beneficial to you. Thank you for your inquiry regarding our Whirlpool appliances!
A:AnswerAthena, a deep water setting will not fill your washer to the top of the drum like older model washer. I will add more water than a normal cycle. It is normal for your clothes to be saturated with water and not floating in water.
A:AnswerI took the outside measurements of my old washer to make sure the new one would fit in the existing space. I wasn’t too concerned with the cubic measurement as it was more important that I had the proper depth, width and height (with the top lid open) to replace the old washer.
A:AnswerThis washer has a 1year limited warranty from the manufacture. It is well, worth the expense to upgrade to Best Buys warranty covering everything for 5 years. It is a nice washer, we have been very happy with it !
A:AnswerYes they will Install if you purchase the hoses thru them. If you don’t purchase hoses then they only deliver and do not connect/install for you
A:AnswerNot sure this is answer but, I had same problem end up running a machine cleaner by Clorax thru machine. Seems like I had a build up of detergent.
A:AnswerHi Chartay, the WTW7000DW, like all washers must be on a level surface and level itself, side to side and front to back. If you continue to have problems, please give our Care Experts a call at 866-698-2538
A:AnswerHello! You would High Efficiency Detergent as it is formulated for Washers with low water. Thank you for your inquiry on our Whirlpool appliances.
A:AnswerHi Brutus251, we are sorry to hear that you're having this issue. Unfortunately, it sounds like it will need to be serviced. For further assistance please call 1-800-253-1301 Monday - Friday 8-8 PM EST.
A:AnswerDoc, please visit https://bit.ly/2BeqFDE and refer to page 11 for more information on how to change the water temperature settings for this Whirlpool® Washer.
A:AnswerHi Jaime, our Washers do rely on sensor technology to determine load size, wash times and spin speeds. A wash cycle can range anywhere from 45 minutes to 2 hours.Thank you for your inquiry regarding our Whirlpool appliances!
A:Answerto solve this problem, when you wash jeans, since they are made of a more rigid fabric, use the deep water feature instead. You can also add the extra rinse feature too.