Questions & Answers

Q: QuestionWhat is the material of the FreshFlow filter?

• A:Answer The FreshFlow filter is made of Carbon Fiber.

Q: QuestionHow often does the FreshFlow filter need to be replaced?

• A:Answer For optimal performance, it is recommended to replace the filter every 6 months.

Q: QuestionIs this air filter compatible with refrigerators from other brands?

• A:Answer This air filter is designed to be compatible with most Whirlpool refrigerators.

Q: QuestionWhat is the purpose of this air filter?

• A:Answer This air filter helps to neutralize odor and bacteria in your refrigerator, keeping it smelling fresh.

Q: QuestionWhat type of filter is the FreshFlow filter?

• A:Answer The FreshFlow filter is an air filter designed for refrigerators.

Q: QuestionWhirlpool side by side fridge did not come packed with this filter. Will installing it quiet the rattling noise and vibrations coming from that box? It seems to rattle when either opening or closing the door but sometimes at any random time.

Asked 1 year ago by whirpooler2022.

• A:Answer Hello! We are terribly sorry to hear about your concern. We would recommend contacting Whirlpool® at 800-253-1301. We are available M -F 8 am to 6 pm est. They will be better able to assist you.

  Answered 1 year ago by WhirlpoolTeam

  
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Q: QuestionHi! Is this filter compatible to Whirlpool model: WRS322FDAM04 / S/N: HR62501714

Asked 3 years ago by AAW115.

• A:Answer Hello AAW115! Yes, this will work with your model. We hope this helps.

  Answered 3 years ago by WhirlpoolTeam

  
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Q: QuestionWhere do I attach the timestrip to the air filter?When my refrigerator was installed, less than 2 months ago, there was a small triangle with an air capsule on the back, a "timestrip" that tells me when to replace the airflow filter. How do I install it?

Asked 13 years ago by Bea.

• A:Answer You should just have to pop the little timestrip and put it into the slot behind where the airflow filter goes. It kind-of only fits one way.

  Answered 9 years ago by senseiallen

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Q: QuestionWill this whirlpool air filter fit model # wrs571ch1chz01? Thanks

Asked 4 months ago by Lydia.

• A:Answer Hello, we would be happy to help! However, the model number that is provided is not valid. If you can please review the model number and get back to us we would be happy to assist you further.

  Answered 4 months ago by WhirlpoolTeam

  
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Q: QuestionWill this air filter fit model#WRS571CIHZ04?

Asked 8 months ago by Kathy.

• A:Answer Hello, Yes! This is the correct Air Filter W10311524, for your Refrigerator, model WRS571CIHZ04. Thank you for your inquiry on our Whirlpool® appliances.

  Answered 8 months ago by WhirlpoolTeam

  
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Q: QuestionWhat happens if you mistakenly reset the air filter indicator without replacing the expired air filter? Will it revert back to the red light

Asked 10 months ago by Kate.

• A:Answer Hello! We are sorry to hear about your concern. We would recommend contacting Whirlpool® at 800-253-1301. We are available M -F 8 am to 6 pm EST. They will be better able to assist you.

  Answered 10 months ago by WhirlpoolTeam

  
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Q: QuestionHi! Is this filter compatible to Whirlpool model: WRS321SDHZ08 / S/N: HRB3894945

Asked 1 year ago by John.

• A:Answer Hello John, yes, this Air Filter, W10311524, will work for your model. Thank you for your inquiry on our Whirlpool appliances.

  Answered 1 year ago by WhirlpoolTeam

  
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Q: QuestionHow do I stop or delay auto ship?

Asked 1 year ago by Jsadka1.

• A:Answer log in to your best buy account and go to the subscription section to adjust the auto ship time schedule

  Answered 1 year ago by ExcellentVerified Purchase

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Q: QuestionI bought a Whirlpool side-by-side Model: WRS588FIHZ on July 12, 2022, I noticed a place for a filter but there is no filter in there, will this filter fit? I will attach imagines. Thank you for your help. HollyBean

Asked 1 year ago by hollybre.

• A:Answer Hello HollyBean, yes, this filter will work for your model. Thank you for your inquiry on our Whirlpool appliances.

  Answered 1 year ago by WhirlpoolTeam

  
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Q: Questiondoes this air filter fit fridge # W10509035 or model # wrf560sehz02?

Asked 1 year ago by naer.

• A:Answer Hello Naer, for model WRF560SEHZ, yes, W10311524 will work for that model. Thank you for your inquiry on our Whirlpool appliances.

  Answered 1 year ago by WhirlpoolTeam

  
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Q: QuestionWill this fit WRS571CIHZ?

Asked 2 years ago by PRITOM.

• A:Answer Hello PB, yes, this Air Filter will work with your model. We hope this helps.

  Answered 2 years ago by WhirlpoolTeam

  
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Q: QuestionIs the filter itself (not plastic frame which is white) supposed to be bright white when new? The filter I received is a medium grey color.

Asked 2 years ago by Inquiringminds.

• A:Answer Hello! The filter may be a grey in color. We hope this helps.

  Answered 2 years ago by WhirlpoolTeam

  
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Q: QuestionWhat size hexnut on a WRS321SDHZ 08 air filter?

Asked 2 years ago by Anonymous.

• A:Answer This filter requires no wrench.

  Answered 1 year ago by user977413Verified Purchase

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Q: QuestionDoes this air filter can use in the model WRF560SFHZ01?

Asked 2 years ago by Yvonne.

• A:Answer Yvonne, model WRF560SFHZ01 does use Air Filter part number W10311524. We hope this helps!

  Answered 2 years ago by WhirlpoolTeam

  
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Q: QuestionWe bought a new Whirlpool last april model # WRS571CHIHZO2,it did not have an air filter installed or have one in our package,I just now realized that it has a place for it in the top left hand side of the unit,That should have the filter in there correct

Asked 3 years ago by legend.

• A:Answer Yes.

  Answered 1 year ago by user977413Verified Purchase

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