“So if it doesn’t keep the ice frozen, does that mean you have to keep emptying it or turn it off? What happens to the water when the ice melts?”

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• Hello,
  
  This unit operates in a gravity drain system which clears excess water from the ice maker to ensure a continuous supply of ice. A water drain hose is provided with this unit, where you firmly attach the drain hose to the drain outlet.
  
  Our Consumer Support Team is available Monday - Friday 8:30 AM - 4:30 PM PST at 1-866-WHYNTER (1-866-949-6837) and at [email protected] should you have additional questions.

  Answered by Whynter Customer Service 5 years ago

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