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Questions & Answers

Your price for this item is $369.99
Page Showing 1-5 of 5 questions
  • QuestionCan this freezer be placed in a garage?

    Asked by Marsha.

    • Answer Hello Marsha,

      Your freezer should be conveniently located for day-to-day use in a dry, well-ventilated room. Do not install the freezer where the temperature will go below 50°F or above 90°F.

      If you have additional questions, our Customer Support Team is available Monday - Friday 8:30 AM - 4:30 PM PST at 1-866-WHYNTER (1-866-949-6837) and at [email protected].

      Answered by Whynter Customer Service

  • QuestionDoes this freezer has a serial number?

    Asked by Anonymous.

    • Answer The serial number is located on the back of the unit on the rating label sticker.

      If you have additional questions, our Customer Support Team is available Monday - Friday 8:30 AM - 4:30 PM PST at 1-866-WHYNTER (1-866-949-6837) and at [email protected].

      Answered by Whynter Customer Service

  • Questionwhere can i get a key for my portable whynter freezer

    Asked by sandra.

    • Answer The key model number is BRBWRCUFWC-KEYS. To further assist you with parts and accessories, please contact our Customer Support Team, available Monday - Friday 8:30 AM - 4:30 PM PST at 1-866-WHYNTER (1-866-949-6837) and at [email protected].

      Answered by Whynter Customer Service

  • QuestionI need to know the distance between the front feet and the back feet of this freezer

    Asked by Nancy.

    • Answer Hello Nancy,

      We want to work with you to get this needed information. At Whynter, we constantly aim to provide superior products and a better customer experience. In order for us to accelerate the process we've already created a case within our system under case number: WHYNCASE591884. Please contact our Customer Support Team, available Monday - Friday 8:30 AM - 4:30 PM PST at 1-866-WHYNTER (1-866-949-6837) and at [email protected] so we can further assist you with this inquiry. Please reference your case number.

      Answered by Whynter Customer Service

  • QuestionIT THIS FREEZER FROST FREE

    Asked by Anonymous.

    • Answer Hello Valued Customer,

      Please note, moisture contained in food and air may form a layer of frost inside the unit after a period of use. The defrosting process for this unit is operated manually.

      If you have additional questions, our Customer Support Team is available Monday - Friday 8:30 AM - 4:30 PM PST at 1-866-WHYNTER (1-866-949-6837) and at [email protected].

      Answered by Whynter Customer Service