Questions & Answers

Q: QuestionWhat is the battery life of this thermometer?

• A:Answer The Thermo thermometer can last for up to 2 years on a single set of batteries.

Q: QuestionHow does the Withings Thermo thermometer take temperature readings?

• A:Answer The Thermo thermometer uses no-contact infrared technology to measure temperature.

Q: QuestionHow many users can this thermometer store information for?

• A:Answer The Thermo supports up to 8 individual user profiles.

Q: QuestionWhat type of batteries does the Withings Thermo use?

• A:Answer The Thermo thermometer uses two standard AAA batteries, which are included.

Q: QuestionDoes this thermometer require cleaning between uses?

• A:Answer Because the Thermo takes no-contact readings, it does not need to be cleaned between uses.

Q: QuestionCan I share the temperature readings from the thermometer with my doctor?

• A:Answer Yes, you can download PDF reports from the Withings app to share with your doctor.

Q: QuestionCan it be used without the app to capture a temperature reading - the picture shows a reading on the device but want to make sure?

Asked 5 years ago by BR.

• A:Answer Yes, the temperature is displayed along the shaft of the thermometer in large easy-to-read numbers.

  Answered 5 years ago by TexasFamilyManVerified Purchase

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Q: QuestionWhat app do I need to operate the device on my Android phone.

Asked 5 years ago by Walter.

• A:Answer HealthMate

  Answered 5 years ago by CyndiVerified Purchase

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Q: QuestionIs this device a non-contact device. And if so, what is the range for accurate readings?

Asked 5 years ago by Murpmann.

• A:Answer Yes, this is a non-contact device.

  Answered 5 years ago by CommunityAnswer

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Q: QuestionDoes it sync data to Apple Health on iOS?

Asked 6 months ago by Will.

Q: QuestionHow close do I need to be to someone to get an accurate reading. Do I need to be right in front of them or can this device provide an accurate reading from a distance? And if at a distance, how far?

Asked 5 years ago by Range.

• A:Answer You don't actually have to touch their forehead with the device. It will work maybe an inch or two away?

  Answered 2 years ago by KenRVerified Purchase

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Q: QuestionAfter changing batteries it needs connection with the thermo.withings.com but there is no connection with this site. How to proceed now. It is no possible to use the thermometer.

Asked 5 years ago by PeterG.

• A:Answer Call Withings customer service. They changed the App for this. I had a problem and the customer service person walked me through how to get it working.

  Answered 2 years ago by MaryDVerified Purchase

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Q: QuestionIs thie the newer model that just come out ?

Asked 5 years ago by trapper.

Q: QuestionCan this be used on multiple people or is it just limited to 8 people? I need one so I can check children’s temperatures at a daycare.

Asked 5 years ago by Anonymous.

• A:Answer I think you're limited to eight only if you intend to log the data in the app. It will display the reading after each scan. If you would like to log this data you might be able to create a user called Daycare - whenever you take a reading assign it to the Daycare User. Then you can go inside the app and add a note with a name of the child.

  Answered 2 years ago by KenRVerified Purchase

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Q: QuestionIn which country it is MADE / MANUFACTURED / ASSEMBLED or of ORIGIN in?

Asked 5 years ago by Anonymous.

• A:Answer Manufacturer is in Taiwan but made in China.

  Answered 5 years ago by GeneSVerified Purchase

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Q: QuestionCan you use it on adult also?

Asked 5 years ago by Shorty.

• A:Answer Yes it is for anyone. You need a smartphone and a Withings account.

  Answered 3 years ago by ApuzVerified Purchase

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Q: QuestionCan this be used with any smart phone?

Asked 5 years ago by Anonymous.

• A:Answer Yes. I use an iPhone 11 and the app is very easy to use. You can save multiple measurements from each family member, and the data is stored in the phone app. It has graphs and time stamps of the measurements. Very cool.

  Answered 5 years ago by son61599Verified Purchase

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