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Hello there! Yes, you can view livestream using Wyze App however, if you're experiencing showing images and not recordings please take a look at this article: https://support.wyze.com/hc/en-us/articles/6577945783067 If you have not already please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom-right hand corner of the support site > fill out the questionnaire > choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you and have a great day!
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