“Why is my camera only giving me image and not the 12 sec video. This started on Monday”

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• You should of received an email about the new cam÷ features. Basicly trying to force you into paying for the subscription. Just hit the playback button below the image and it will play for as long as you want from that point of the notification

  Answered by 3275 3 years ago

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• Hello, thank you for your review! Cam Plus Lite was announced on January 11, 2022. For more information, please check https://support.wyze.com/hc/en-us/articles/4415330946075. If you have any questions, please reach out to our Wizards team (https://wyzelabs.zendesk.com/hc/en-us) for further assistance.

  Answered by Wyze Labs 3 years ago

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