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Hello there! The Wyze Video Doorbell v2, like most Wyze products, typically operates on a 2.4 GHz Wi-Fi network, which provides better range and penetration through walls compared to the faster but shorter-range 5 GHz band. To check compatibility, look up the official specifications for the Wyze Video Doorbell v2 on the Wyze website or product manual, which will specify the supported Wi-Fi frequencies. Ensure your router is set to broadcast both 2.4 GHz and 5 GHz bands, as most modern routers are dual-band and can handle both frequencies simultaneously. During the setup process, ensure your phone is connected to the 2.4 GHz network to configure the doorbell. If the doorbell only supports 2.4 GHz, you can still use a dual-band router that supports both frequencies, but make sure to connect the doorbell to the 2.4 GHz network.
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