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Make sure that you are logged on and frequently check the queue on the main settings menu.
Sorry, there was a problem. Please try again later.Sorry to hear that you are unable to download Forza Horizon 3 on your new Xbox One S. We recommend checking out our troubleshooting guide for these types of issues: http://support.xbox.com/en-US/billing/prepaid-codes/redeem-prepaid-codes
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