Questions & Answers

Q: QuestionWhen will this item be back in stock?

Asked 5 years ago by Jacob.

• A:Answer As we ramp into the future with Xbox Series X, we’re taking the natural step of stopping production on Xbox One X. While we will continue to sell existing inventory of Xbox One X, availability will vary. Once stock is depleted at a retailer, we do not expect more to become available.

  Answered 5 years ago by MicrosoftOutreachTeam

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs it going to be in stock again with the discount?

Asked 5 years ago by Ajinkya.

• A:Answer As we ramp into the future with Xbox Series X, we’re taking the natural step of stopping production on Xbox One X. While we will continue to sell existing inventory of Xbox One X, availability will vary. Once stock is depleted at a retailer, we do not expect more to become available.

  Answered 5 years ago by MicrosoftOutreachTeam

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questionit is currently 5/24/20 at 10 pm, why has the price gone back to normal. memorial day is tomorrow,

Asked 5 years ago by julian.

Q: QuestionWhen will you have more in stock and will they be the same price?

Asked 5 years ago by Josh.

• A:Answer Thanks for your question! As we ramp into the future with Xbox Series X, we’re taking the natural step of stopping production on Xbox One X. While we will continue to sell existing inventory of Xbox One X, availability will vary. Once stock is depleted at a retailer, we do not expect more to become available.

  Answered 5 years ago by MicrosoftOutreachTeam

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questionis it possible to buy this console with delivery on this sale? or should i wait for next sale,and if it isnt possible,when starts new sale?

Asked 5 years ago by gtsere.

Q: QuestionNow it’s out stock.how long will be on stock

Asked 5 years ago by Pineda.

• A:Answer As we ramp into the future with Xbox Series X, we’re taking the natural step of stopping production on Xbox One X. While we will continue to sell existing inventory of Xbox One X, availability will vary. Once stock is depleted at a retailer, we do not expect more to become available.

  Answered 5 years ago by MicrosoftOutreachTeam

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhen is the Xbox one x 2k20 bundle going to restock?

Asked 5 years ago by Youssif.

• A:Answer Thanks for your question! As we ramp into the future with Xbox Series X, we’re taking the natural step of stopping production on Xbox One X. While we will continue to sell existing inventory of Xbox One X, availability will vary. Once stock is depleted at a retailer, we do not expect more to become available.

  Answered 5 years ago by MicrosoftOutreachTeam

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhen is the next restock of Xbox One X or S and Playstation 4?

Asked 5 years ago by mc0021.

• A:Answer As we ramp into the future with Xbox Series X, we’re taking the natural step of stopping production on Xbox One X. While we will continue to sell existing inventory of Xbox One X, availability will vary. Once stock is depleted at a retailer, we do not expect more to become available.

  Answered 5 years ago by MicrosoftOutreachTeam

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionThe bundle is currently sold out. When will this option be available to purchase again?

Asked 5 years ago by Milly.

• A:Answer As we ramp into the future with Xbox Series X, we’re taking the natural step of stopping production on Xbox One X. While we will continue to sell existing inventory of Xbox One X, availability will vary. Once stock is depleted at a retailer, we do not expect more to become available.

  Answered 5 years ago by MicrosoftOutreachTeam

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhen can I buy an Xbox and why can’t I just Order one then pick it up?

Asked 5 years ago by Malachi.

• A:Answer Thanks for your question! As we ramp into the future with Xbox Series X, we’re taking the natural step of stopping production on Xbox One X. While we will continue to sell existing inventory of Xbox One X, availability will vary. Once stock is depleted at a retailer, we do not expect more to become available.

  Answered 5 years ago by MicrosoftOutreachTeam

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhen will this console bundle be available for shipping again? No stores have it in stock for pickup.

Asked 5 years ago by Lucky1.

• A:Answer Thanks for the question! As we ramp into the future with Xbox Series X, we’re taking the natural step of stopping production on Xbox One X. While we will continue to sell existing inventory of Xbox One X, availability will vary. Once stock is depleted at a retailer, we do not expect more to become available.

  Answered 5 years ago by MicrosoftOutreachTeam

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhen will this console be restocked? Also, does it have a disk tray?

Asked 5 years ago by Lucky1.

• A:Answer Thank you for the question! As we ramp into the future with Xbox Series X, we’re taking the natural step of stopping production on Xbox One X. While we will continue to sell existing inventory of Xbox One X, availability will vary. Once stock is depleted at a retailer, we do not expect more to become available.

  Answered 5 years ago by MicrosoftOutreachTeam

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhen is it going back on stock?

Asked 5 years ago by alan.

• A:Answer Thank you for asking! As we ramp into the future with Xbox Series X, we’re taking the natural step of stopping production on Xbox One X. While we will continue to sell existing inventory of Xbox One X, availability will vary. Once stock is depleted at a retailer, we do not expect more to become available.

  Answered 5 years ago by MicrosoftOutreachTeam

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs the remote Included wireless?

Asked 5 years ago by Anonymous.

• A:Answer Yes, the included Xbox controller is wireless.

  Answered 5 years ago by MicrosoftOutreachTeam

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHow long will this sale last?

Asked 5 years ago by Anonymous.

• A:Answer Up until May 27th

  Answered 5 years ago by JokerX

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat will be the price on memorial day weekend.

Asked 5 years ago by blake.

Q: QuestionWhat is the return policy on this xbox?

Asked 5 years ago by Roger.

• A:Answer For information about Best Buy's Return and Exchange Periods, go here: https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c?id=pcmcat260800050014

  Answered 5 years ago by MicrosoftOutreachTeam

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan you use Power beats Pro with this system?

Asked 5 years ago by Ddion.

• A:Answer Xbox One X is not compatible with any wireless headsets except for those explicitly designed for Xbox One. It does not support Bluetooth devices.

  Answered 5 years ago by MicrosoftOutreachTeam

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionSo this Xbox does have a disc tray

Asked 5 years ago by Anonymous.

• A:Answer Yes, Xbox One X has a built-in 4K UHD Blu-ray drive that plays both Xbox game discs and Blu-rays.

  Answered 5 years ago by MicrosoftOutreachTeam

  
  Helpful (0)Unhelpful (0)ReportAnswer this question