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Questions & Answers

Your price for this item is $299.99
Page Showing 1-20 of 48 questions
  • QuestionAre the add ones codes in box or are they redeemed from logging onto the console?

    Asked by Pat.

    • Answer Thanks for asking! Digital content that comes with this Xbox Series S is delivered directly to your console during the setup process. For more information, go here: https://www.xbox.com/en-US/consoles/digital-direct

      Answered by MicrosoftOutreachTeam

  • QuestionCan i order this online or pick up

    Asked by Hazard.

    • Answer Yes, keep and eye for that Yellow button, people waited for months on the recent Halo Infinite console release and it never happened. It went from Coming Soon to In-Store Only and the button stay gray. And then it went from In-Store Only to Sold Out, and guess what, it is still gray. I am not a scalper or use bots, and I am not interested in this console at all. Just make sure you are sitting down while you wait for that yellow button.

      Answered by BahamutFF7

  • QuestionCan this unit be pre ordered

    Asked by Angie.

    • Answer I would not get my hopes up Angie. The XBOX HALO INFITE LIMITED EDITION said coming soon for months, then on release day about 5/6 AM it changed to In Stores only sale. Furthermore, item was only available in selected stores throughout the US. It might require you to travel long distances before getting to the store with a sudden notice. Some people were not even in the 250 miles radius to get one. Need to be ready to drop everything and not show up for work, school, etc. If you have children, make sure someone watch them for you on release date, You might want to camp out from midnight, maybe get a so call ticket, even if the store hours says they open at 10AM, don’t wait and just go. Hopefully you will be at the right BB store and get one. This is no Halo Limited edition but, with the high demand of consoles who knows how fast they will go. It is messed up how the Halo console launch happened but it is just the true. Refer to the so called salty people in the reviews for the Halo console.

      Answered by BahamutFF7

  • QuestionDoes the xbox series s console come with this or is it only the games?

    Asked by MoonD.

    • Answer The bundle comes with the Xbox Series S console, power cable, HDMI cable, one controller, and digital downloads.

      Answered by MochaBailey

  • QuestionWill this be able to purchase online or do you have to physically go to a store for it.

    Asked by WoLfSlayZ.

    • Answer You probably will have to wait until release date which is 12/2/2021 to find out. You also might need to guess the time the webpage will suddenly change on release date from Coming Soon to one of the following: In-Store Only, or Add to cart (Yellow button). In addition, hope that the item is available at a BB store within your 250 miles radius. You might need to drive more than an hour to get it. Good luck.

      Answered by BahamutFF7

  • QuestionAre both games included?

    Asked by Anonymous.

    • Answer Yes both games are included in this bundle, and there are special perks included on each game that you can only get by buying this product.

      Answered by JeremiahGodfrey

  • QuestionIf I already own a Series X, will the games I have installed on the Series X from the original disk, be able to be downloaded to the Series S via my Installed Games dashboard from my XBOX account? Or can I install them from an external hard drive.

    Asked by Number83.

    • Answer if you used the disk then no... you have to buy them again from the Microsoft store

      Answered by Joyfulgorilla7

  • QuestionDoes the Xbox series have a port to insert a Ethernet cable into in order to make the Wi-Fi connection better to play video games like fortnite or apex legends?

    Asked by Banksy2021.

    • Answer Thank you for your question! Yes, Xbox Series X/S supports a wired Ethernet connection.

      Answered by MicrosoftOutreachTeam

  • QuestionI already have a year of xbox live, will I have to purchase game pass to use this console? I don't want another subscription each month.

    Asked by TimN.

    • Answer Thank you for your question! If you already have an active subscription to Xbox Live Gold, then you don't need any other subscription to play Fortnite or Rocket League online. However, if you do decide to try Xbox Game Pass, we recommend getting Xbox Game Pass Ultimate which combines the features of Xbox Game Pass for Console, PC Game Pass, Xbox Live Gold, and EA Play into one membership.

      Answered by MicrosoftOutreachTeam

  • QuestionCan you only play the games it comes with?

    Asked by Rose.

    • Answer Thank you for asking! Not at all -- this Xbox Series S can play all games designed for Xbox Series X/S as well as almost all Xbox One games and hundreds of Xbox games designed for Xbox 360 and original Xbox. Please note that this console is digital only and not compatible with physical game discs.

      Answered by MicrosoftOutreachTeam

  • QuestionWhen will this release in the us

    Asked by Josh.

    • Answer It released on December 2 2021.

      Answered by JeremiahGodfrey

  • QuestionWill this item be available in store when is comes out.

    Asked by Ryker.

    • Answer I don’t know if anyone could answer this question. You probably will have to wait until release date which is 12/2/2021 to find out. You also might need to guess the time the webpage will change on release date from Coming Soon to one of the following: In-Store Only, or Add to cart (Yellow button). In addition, hope that the item is available at a BB store within your 250 miles radius. You might need to drive more than an hour to get it. Good luck.

      Answered by BahamutFF7

  • QuestionWhat time will this drop?

    Asked by Hendrix.

    • Answer I would not get my hopes up Hendrix. The XBOX HALO INFITE LIMITED EDITION said coming soon for months, then on release day about 5/6 AM it changed to In Stores only sale. Furthermore, item was only available in selected stores throughout the US. So, you probably won’t find out until it happens. In addition, you still have to hope the item is available at your local BB store or at least within your 250 miles radius. Only then you might be able to get one.

      Answered by BahamutFF7

  • QuestionWill i be able to have anything else ( more games ) on this addition or just these 2 ?

    Asked by Shurik.

    • Answer Thanks for checking! Yes, this Xbox Series S may play any games designed for use on Xbox Series S and is also backward compatible with hundreds of digital games created for Xbox One, Xbox 360, and original Xbox.

      Answered by MicrosoftOutreachTeam

  • QuestionDo this console have next generation for madden and 2k

    Asked by Ad.

    • Answer Thank you for your question! Yes, Xbox Series S can play the latest games in the Madden NFL and NBA 2K series.

      Answered by MicrosoftOutreachTeam

  • QuestionDo you need internet for this to work?

    Asked by Johnny.

    • Answer Thanks for checking! Yes, Xbox Series S requires an active Internet connection for setup purposes, and to download updates and games. Some games may be played offline after they've been installed, though.

      Answered by MicrosoftOutreachTeam

  • QuestionHow much storage does it have on it?

    Asked by Noah.

    • Answer Thank you for asking! Xbox Series S has a built-in 512GB SSD.

      Answered by MicrosoftOutreachTeam

  • QuestionWhat sort of power input does this unit support? Will it work on a 230V circuit? Or is it 110V?

    Asked by IsuruT.

    • Answer The Xbox One S internal power supply supports both 110 and 220V all you will need to do is change the cable to match the wall socket or use an adapter plug.

      Answered by Nikp207

  • QuestionWhat is the return policy for Xbox?

    Asked by Anonymous.

    • Answer Thanks for asking! For information about Best Buy's return policy, please go here: https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c?id=pcmcat260800050014

      Answered by MicrosoftOutreachTeam

  • QuestionDoes it come with cables???

    Asked by Kaden.

    • Answer Thank you for your question! Yes, Xbox Series S comes with one HDMI cable and a power cord.

      Answered by MicrosoftOutreachTeam