Questions & Answers

Q: QuestionCan the watch be used without a phone subscription?

Asked 2 months ago by Christmaself.

• A:Answer The watch can be used with WiFi connection, but it will be limited to indoors only and calling function will not be possible. For full functionality, cellular service is highly recommended. Thank you

  Answered 2 months ago by Xplora Technologies Inc

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Q: QuestionCan I text a international phone number, for example, Brazil?

Asked 5 months ago by Thais.

This question was asked about the related product: Xplora - Kids’ XGO3 Jungle Edition (GPS + Cellular) Smart Watch Calls, Messages, SOS, GPS Tracker, Camera, Step Counter, SIM Card - Pink - (2025)

• A:Answer Hi, thank you for a good question. Unfortunately international texting is not allowed, but please use voice messages with your approved contacts anywhere in the world. Thank you.

  Answered 4 months ago by Xplora Technologies Inc

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Q: QuestionNeeds to be connected to my phone provider?

Asked 7 months ago by AMC.

• A:Answer The Xplora watch does not need to be connected to your personal phone provider. It comes with its own SIM card and requires a separate mobile subscription, which you choose during the activation process. The watch also needs to be paired with the Xplora app on a parent’s smartphone to manage settings, GPS location, and contacts. So no link to your own provider — just to the app and the selected subscription 😊

  Answered 6 months ago by Xplora Technologies Inc

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