Questions & Answers

1-10 of 10 Questions
  • Question
    Can u buy insurance for this case?? And if possible how much would it cost and for how many years? Thank you   (5 Answers)

    By Jojo May 11, 2016.

    Answers
    • Best 
      Answer

      I purchased their geek squad coverage. 2 years for $19.00. Heck of a deal in my book

      By Toddmann June 17, 2016.

    • Question
      Can I us the Keyboard that's Bluetooth, away from from detached iPad Pro 12.9 in case within Bluetooth range or at least 1-3 feet away from the iPad Pro 12.9" while it's in its stand?   (5 Answers)

      By Wydbrown13 April 18, 2017.

      Answers
      • Best 
        Answer

        Yes, you can. I moved about 3 or 4 feet away and it still worked.

        By BusyBee June 21, 2017.

        • Verified Purchaser
        • My Best Buy® Elite Member
    • Question
      Will this fit with my 7-9 inch screen ipad pro?   (10 Answers)

      By Bantoy April 4, 2016.

      Answers
      • Best 
        Answer

        No this one only fits 12.9 inch they may make one for that size but this one is only for 12.9 inch

        By Jpeery April 9, 2016.

      • Question
        Does this case fit the new iPad Pro 12.9" that came out this year? Seems like the best keyboard case out there, but want to make sure it works with the new iPad Pro 12.9" 2017 edition.   (5 Answers)

        By VicenteT July 28, 2017.

        Answers
        • Answer

          Do not buy this keyboard and cover. It broke in less than a month. The cover stated to crack where ever there was a corner. When it cracked it left very sharp edges that cut your fingers. Then the back light stopped working as well. Good thing I took out a extra warranty on it. I had brought it back and got my money back to try on another keyboard. As for fitting the new iPad Pro 12.9. Yes it fits. The new 2017 iPad Pro 12.9.

          By Renzoski August 13, 2017.

        • Question
          Is this model compatible with 2017 iPad Pro? It looks like the camera cutout is different now, so I hope so. Also, is it any less prone to cracking? The previous model has gotten lots of bad reviews for cracking.   (3 Answers)

          By GuyW July 24, 2017.

          Answers
          • Answer

            My 2017 iPad Pro works just fine. It fits perfect.

            By Clif August 14, 2017.

            • Verified Purchaser
            • My Best Buy® Elite Member
        • Question
          is there a spot to hold the pen   (5 Answers)

          By ChrisJ May 1, 2017.

          Answers
        • Question
          How much does a new battery cost when it's time to replace it?   (5 Answers)

          By Serg September 13, 2016.

          Answers
          • Answer

            Rechargable via supplied cable, should not be an issue

            By Hawkeye5 March 26, 2017.

            • Verified Purchaser
            • My Best Buy® Member
        • Question
          Is there some type of screen protection or do you need to purchase that separately as well?   (10 Answers)

          By DisneyMama April 18, 2016.

          Answers
          • Answer

            There is no provided screen protection. I however always get my Apple products covered with the tempered glass screen covers, as they are fantastic for screen protection.

            By Annethrax May 6, 2016.

          • Question
            When do you thinks there will be one of these come out for the 9.7 ipad pro, I would like to get one.   (10 Answers)

            By DI April 13, 2016.

            Answers
          • Question
            Mouse options?   (10 Answers)

            I would like to know if there is any way to connect a mouse or wireless mouse I do not see any usb

            By Pat March 30, 2016.

            Answers
            • Answer

              iOS does not support a mouse yet but it will come sometime soon

              By Chris73 April 29, 2016.

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