Questions & Answers

Q: QuestionCan this range hood be used without ducting?

This question was asked about the related product: Zephyr - 30 inches - Convertible - Under cabinet Range Hood - Stainless Steel

• A:Answer Yes, this range hood can be used ductless with an optional kit.

Q: QuestionDoes this range hood have a delay shut-off feature?

This question was asked about the related product: Zephyr - 30 inches - Convertible - Under cabinet Range Hood - Stainless Steel

• A:Answer Yes, this range hood has an auto delay-off feature.

Q: QuestionHow many fan speeds does this range hood have?

This question was asked about the related product: Zephyr - 30 inches - Convertible - Under cabinet Range Hood - Black

• A:Answer This range hood has three fan speeds.

Q: QuestionHow many fan speeds does this range hood have?

This question was asked about the related product: Zephyr - 30 inches - Convertible - Under cabinet Range Hood - Stainless Steel

• A:Answer This range hood has three fan speeds.

Q: QuestionWhat is the maximum airflow capacity of this range hood?

• A:Answer The maximum air flow capacity is 400 cubic feet per minute.

Q: QuestionDoes this range hood have LED lights?

This question was asked about the related product: Zephyr - 30 inches - Convertible - Under cabinet Range Hood - Stainless Steel

• A:Answer Yes, this range hood comes with LumiLight LED Lighting.

Q: QuestionWhat kind of bulb is required for this range hood?

This question was asked about the related product: Zephyr - 30 inches - Convertible - Under cabinet Range Hood - Black

• A:Answer This range hood requires an LED bulb.

Q: QuestionDoes Best Buy deliver and installation include removal of the existing hood?

Asked 3 years ago by ScootyJr.

• A:Answer I had this installed using my BestBuy Totaltech membership, and they did remove the old hood and take it away when they were finished with the installation.

  Answered 3 years ago by BbuyfanVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionAre the filters dishwasher safe? What is the number for the matching recirculating kit?

Asked 5 months ago by Samantha.

This question was asked about the related product: Zephyr - 30 inches - Convertible - Under cabinet Range Hood - Stainless Steel

• A:Answer Hello, Yes, Remove and clean by hand or in dishwasher using a non-phosphate detergent. Discoloration of the filter may occur if using phosphate detergents, or as a result of local water conditions - but this will not affect filter performance. This discoloration is not covered by the warranty. Spray degreasing detergent and leave to soak if heavily soiled. Dry filters and re-install before using hood. The recirculating kit for this model is part # ZRC-0012. Thank you for your inquiry! -Zephyr

  Answered 5 months ago by zephyrventilation Team

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionAre the venting options easily reversible? (e.g. recirculate to top vent, top vent to recirculate)

Asked 1 year ago by BBquestions.

This question was asked about the related product: Zephyr - 30 inches - Convertible - Under cabinet Range Hood - Stainless Steel

• A:Answer Hello, For AK12, an air recirculation kit (optional) must be purchased before using the hood in recirculation mode. Recirculation kit - ZRC-0012. This can be uninstalled to switch back to the vented option. Installing and uninstalling a recirculating kit requires the use of a Phillips head screwdriver. Thank you for your inquiry! -Zephyr

  Answered 1 year ago by zephyrventilation Team

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this plug in or does it need to be wired? Does it come with the plug or wires?

Asked 2 years ago by Sky.

This question was asked about the related product: Zephyr - 30 inches - Convertible - Under cabinet Range Hood - Stainless Steel

• A:Answer Hello, All Zephyr model hoods are hard wired. Thank you for your inquiry! -Zephyr

  Answered 2 years ago by zephyrventilation Team

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionAre there additional parts needed to make this hood a ductless hood? If so, do the parts come with the hood to make it ductless, or do I need to purchase separately? If I need to buy the parts separately, what are the parts, and does Best Buy sell it?

Asked 2 years ago by CenTX.

This question was asked about the related product: Zephyr - 30 inches - Convertible - Under cabinet Range Hood - Stainless Steel

• A:Answer Hello, An additional purchase of a recirculating kit is required in order to convert this hood from ducted to ductless. The compatible recirculating kit for this model range hood is part # 0AK11-21001 and can be purchased on Best Buy's website. Thank you for your inquiry! -Zephyr

  Answered 2 years ago by zephyrventilation Team

  Helpful (1)Unhelpful (1)ReportAnswer this questionShow more answers (1)

Q: QuestionIs this item able to be externally vented? My current external ducting is rectangular. Can this item accommodate?

Asked 2 years ago by Benny.

This question was asked about the related product: Zephyr - 30 inches - Convertible - Under cabinet Range Hood - Stainless Steel

Q: QuestionDoes this come with everything you need for recirculating or are there extra parts kits that need to be purchased? If so, please list the parts needed.

Asked 2 years ago by Recirculating.

This question was asked about the related product: Zephyr - 30 inches - Convertible - Under cabinet Range Hood - Stainless Steel

• A:Answer I had it installed by Best Buy and u don’t believe I had to order any other parts so I believe it comes with everything you need. Love it. Nice and quite.

  Answered 2 years ago by ShooksVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIf I am paying Best Buy to install this, will I need to purchase any additional pieces, such as a power cord, filters, etc. ~ or will the installers bring everything needed to do the job?

Asked 2 years ago by CeCe.

This question was asked about the related product: Zephyr - 30 inches - Convertible - Under cabinet Range Hood - Stainless Steel

• A:Answer Best Buy installed it wrong and it came crashing down while I was cooking, ruining the meal. They had used only 4 short screws to install this hunk of metal. I will never use Best Buy for installation again!

  Answered 11 months ago by KoloK

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs the black a shiny or matte finish?

Asked 3 years ago by Jen.

This question was asked about the related product: Zephyr - 30 inches - Convertible - Under cabinet Range Hood - Black

• A:Answer Hello, The color code for this hood is RAL 9005 matte finish. Thank you for your inquiry! - Zephyr

  Answered 2 years ago by zephyrventilation Team

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questiondoes the zephyr breeze 400 come with the rectangular duct attachment or is that extra. do you have it in stock in Mn?

Asked 3 years ago by John.

This question was asked about the related product: Zephyr - 30 inches - Convertible - Under cabinet Range Hood - Stainless Steel

• A:Answer Hello, Only the hood and hardware are included in this unit. Thank you for your inquiry! - Zephyr

  Answered 3 years ago by zephyrventilation Team

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHello- is the stainless bright and shiny more like LG or Bosch stainless finishes, or is it a muted brushed stainless? I’m looking for a brighter stainless to match my appliances. Thanks

Asked 3 years ago by Julie.

This question was asked about the related product: Zephyr - 30 inches - Convertible - Under cabinet Range Hood - Stainless Steel

• A:Answer Hello, This hood is a brushed stainless 430 grade brush pattern 3. Thank you for your inquiry! - Zephyr

  Answered 3 years ago by zephyrventilation Team

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHi- Is availability an issue for Breeze ll? I ordered Breeze l in Nov., and it looks like it’s been discontinued, although it’s still showing with a delivery date of Feb. 22. I am told by BB that it may not come in- I need a hood- pls advise. Thx

Asked 3 years ago by Julie.

This question was asked about the related product: Zephyr - 30 inches - Convertible - Under cabinet Range Hood - Stainless Steel