Questions & Answers

Q: QuestionWhat is the product weight of this range hood, and is it easy to handle during installation?

• A:Answer The product weight of the ZLINE 687-36 range hood is 63 pounds. Due to its weight, two-person installation is highly recommended to ensure safe handling and proper installation.

Q: QuestionWhat type of control panel does this range hood have, and what functions does it provide?

• A:Answer This range hood has a push-button control panel. The control panel provides the following functions: 4-speed fan control, light control, and a 3-minute auto-timer with delayed shutoff.

Q: QuestionWhat is the voltage requirement for operating this range hood, and is it compatible with standard household electrical outlets?

• A:Answer The voltage requirement for operating the ZLINE 687-36 range hood is 110V/60HZ. It comes with a grounded 3-prong plug that must be plugged into a dedicated 15-amp circuit. The cord is 36 inches long. Therefore, it is compatible with standard household electrical outlets.

Q: QuestionWhat are the product dimensions (height, depth, and width) of this range hood, and will it fit in my kitchen space?

• A:Answer The dimensions of the range hood are 18 inches in height, 23 3/5 inches in depth, and 36 inches in width. To determine if it will fit in your kitchen space, you should consider the minimum and maximum installation heights above the cooktop, which are 30 inches and 36 inches, respectively. Additionally, the recommended width of the range hood should be at least the same size as your range, or 3 to 6 inches wider.

Q: QuestionWhat type of filters does this range hood use?

This question was asked about the related product: ZLINE - 36 inches - Externally Vented - Wall Range Hood - Rustic Shiplap Bright White Finish

• A:Answer It includes four dishwasher-safe stainless steel baffle filters.

Q: QuestionHow many fan speeds does the ZLINE range hood have?

This question was asked about the related product: ZLINE - 36 inches - Externally Vented - Wall Range Hood - Rustic Shiplap Bright White Finish

• A:Answer This range hood offers a 4-speed fan control.

Q: QuestionWhat kind of lighting does this range hood have?

This question was asked about the related product: ZLINE - 36 inches - Externally Vented - Wall Range Hood - Rustic Shiplap Bright White Finish

• A:Answer This range hood comes equipped with 3 energy-efficient LED lights.

Q: QuestionIs this range hood easy to install?

This question was asked about the related product: ZLINE - 36 inches - Externally Vented - Wall Range Hood - Rustic Shiplap Bright White Finish

• A:Answer Yes, it is designed to fit standard circular ductwork for simple installation.

Q: QuestionDoes this require any assembly?

This question was asked about the related product: ZLINE - 36 inches - Externally Vented - Wall Range Hood - Rustic Shiplap Bright White Finish

• A:Answer Yes, it ships in multiple boxes and requires minimal assembly.

Q: QuestionWhat is the maximum airflow capacity of this range hood?

This question was asked about the related product: ZLINE - 36 inches - Externally Vented - Wall Range Hood - Rustic Shiplap Bright White Finish

• A:Answer The maximum airflow capacity is 400 cubic feet per minute.

Q: QuestionWhat is the warranty on this ZLINE range hood?

This question was asked about the related product: ZLINE - 36 inches - Externally Vented - Wall Range Hood - Rustic Shiplap Bright White Finish

• A:Answer It has a 3-year parts-only warranty and a lifetime motor warranty.

Q: QuestionIs the vent function quiet or loud?

Asked 3 years ago by Mary.

This question was asked about the related product: ZLINE - 36 inches - Externally Vented - Wall Range Hood - Stainless Steel

• A:Answer Hello Mary, Thank you for reaching out! This range hood is quiet, at only 41 decibels at the maximum, and 2.5 sones. Please let us know if you have any questions that we can help answer!

  Answered 3 years ago by ZLine Customer Service

  
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Q: QuestionI have 10 foot ceiling will I need and extension piece for this vent?

Asked 5 years ago by Anonymous.

This question was asked about the related product: ZLINE - 36 inches - Externally Vented - Wall Range Hood - Silver

• A:Answer hello, Thank you for your inquiry. This hood can work with a 10' Ceiling. Thank you.

  Answered 5 years ago by ZLine Customer Service

  
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Q: QuestionWhats the maximum ceiling high extension, I have a 12 feet height ceiling.

Asked 10 months ago by Anonymous.

This question was asked about the related product: ZLINE - 36 inches - Externally Vented - Wall Range Hood - Stainless Steel

• A:Answer Hello, Thank you for your question! For this model of range hood, there are two compatible chimney extensions available: a one-piece extension for 9–10 ft. ceilings (1PCEXT-455/476/477/667/697) and a two-piece extension for 10–12 ft. ceilings (2PCEXT-455/476/477/667/697). If you have any other questions or need further assistance, our team is always happy to help at zlinekitchen.com/contact.

  Answered 10 months ago by ZLine Customer Service

  
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Q: QuestionDoes this item have a warranty and if so, how long?

Asked 1 year ago by Warranty.

This question was asked about the related product: ZLINE - 36 inches - Externally Vented - Wall Range Hood - Stainless Steel

• A:Answer Hello, thank you for reaching out to us. This Range Hood comes with a 3 Year Parts Warranty. Please, do not hesitate to reach out if you have any further questions!

  Answered 1 year ago by ZLine Customer Service

  
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Q: Questiondoes this exhaust hood come with a certain length on the chimney? can you order an additional chimney section?

Asked 2 years ago by Doug.

This question was asked about the related product: ZLINE - 36 inches - Externally Vented - Wall Range Hood - Silver

• A:Answer Hello! This unit's chimney has (2) 16" H telescoping chimney pieces to fit up to 9.95 ft ceilings! For 10-12 ft ceilings, you can purchase the 2 piece extension kit (2PCEXT-667/697-304) from zlineparts.com. As this is an outdoor approved model, please ensure you purchase the extension with (304), to match the outdoor grade stainless steel. Please do not hesitate to reach out to us for any further questions that we can help answer!

  Answered 1 year ago by ZLine Customer Service

  
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Q: QuestionWhat size piping

Asked 2 years ago by Rick.

This question was asked about the related product: ZLINE - 36 inches - Externally Vented - Wall Range Hood - Stainless Steel

• A:Answer Hello Rick, thank you for reaching out. The venting size is 8" for this unit 667CRN-BT-36. Please let us know if you have any further questions. Thank you!

  Answered 2 years ago by ZLine Customer Service

  
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Q: QuestionWhat does it mean "ducted"? Does that mean this unit does not vent to outside? How does it function for air ventilation?

Asked 2 years ago by Carole.

This question was asked about the related product: ZLINE - 36 inches - Externally Vented - Wall Range Hood - Silver

• A:Answer Hello Carole, thank you for your inquiry. Ducted means this unit does vent to the outside. If you have any further questions we'd be happy to help you at zlinekitchen.com/contact.

  Answered 2 years ago by ZLine Customer Service

  
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Q: QuestionA r e there extensions for the chimney for this hood my ceiling height is 11 feet I need the hood to be at least 67 inches high?

Asked 2 years ago by Don.

This question was asked about the related product: ZLINE - 36 inches - Externally Vented - Wall Range Hood - Stainless Steel

• A:Answer Hello! Thank you for reaching out. The extension for 10-12 ft ceilings is 2PCEXT-KB/KL2/KL4. Please visit zlineparts.com to purchase this extension!

  Answered 2 years ago by ZLine Customer Service

  
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