“condensate is forming on the front upper part, sometimes it drips into the carbon filter. I have attached a picture. is this normal? I have not seen anyone else noticing condensate in this area.”
1-4 of 4 Answers
The coffee maker is in a location where there is plenty of space for air circulation. It is not under a cabinet. I also checked the water tank lid holes and they are not obstructed.
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Sorry, there was a problem. Please try again later.Thank you for your inquiry. So that we may further assist you with the issue that you are experiencing, please contact Zojirushi America Customer Service at 1-800-733-6270 for further assistance or email [email protected]
Sorry, there was a problem. Please try again later.I have had my coffee maker for many months now, using it daily, Mine is not forming condensation as you described. When the coffee maker is in use I have it situated so the steam coming out of the top vent is not obstructed in any way, Where is your coffee maker located? Might the steam being released be hitting an obstruction above it (kitchen cabinet) pushing the steam back down?
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