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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3824 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are pleased with the durability and useful length of the "4' USB-A to USB-C Charge-and-Sync Cable (2 Pack)". The product is considered high quality, especially for the price. Many customers specifically appreciate the USB-C connectivity offered by these charge and sync cables.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 187 Showing 3,721-3,740 of 3,824 reviews
  • Rated 2 out of 5 stars

    Not first choice charger

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It started out good the first 2wks of use then out of nowhere it stopped working

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thank you for taking the time out of your busy schedule to leave a review of the charge-and-sync cable. I am sorry to read that the cable has stopped working after a couple of weeks. Kindly contact us to be able to check all options.

      Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    NO FAST CHARGING! & SUPER SLOW DATA!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely slow data and NO FAST CHARGING!. Regrettably this cable is all looks and no substance. Well made, but useless in today's world of fast charging and fast high speed data. This is a dinosaur . Returned to store.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke after couple days of buying it, had a hard time with this cable.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Enrique,

      Thank you for taking the time to review our 4' USB-C to USB-A Charge-and-Sync Cable. I understand it broke and that can be disappointing. But, we would be happy to troubleshoot it and check your options for you. Please, use the link below to reach us.

      Insignia Support
      Miguel C.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    HDMI doesn't work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am unhappy because the HDMI cable does not connect to my monitor???

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Carlj!

      We know that having the correct cables to make our connections is really important and so, please know that you can contact us on the link below and we will gladly assist you with this matter.

      Viridiana E.
      Insignia Support
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Is not the best quality cable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cable is not the best quality on the market but works.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Damage

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rip on the outside jacket coating when I opened the packaging.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of them don't work after a couple days of use. Won't buy again.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your feedback. We’re sorry to hear that one of the items stopped working after just a few days of use. This is certainly not the quality we aim to provide.

      Please reach out to our customer support team so we can assist you with this issue. We can help troubleshoot the problem or arrange for a replacement if necessary. We appreciate your patience and understanding as we work to resolve this for you. Keith | Insignia Product BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    So so

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best cable Try another cable if you want quality

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Too loose

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cable tip that enters the phone is too loose. My phone makes a sound every time the cord is moved/moving. Kind of annoying when you are using the phone.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thank you for taking the time out of your busy schedule to leave a review of the charging cable. I am sorry to read that you have issues with the connector. Kindly contact us to be able to check all options.

      Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Usb charger

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Recently Bought This Item Because I Needed Another Usb Cord For My Samsung Galaxy A52 and the cord doesnt even work for my phone at all plugged in

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi JaggerM,

      Thanks for taking the time to connect with us about your concern with your Insignia™ - 4' USB-C to USB-A Charge-and-Sync Cable - Charcoal. We deeply care about the performance of our products and I would like to further review your situation.

      Dina || Insignia Support || https://www.insigniaproducts.com/ BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Constantly disconnects. Not for use with any movem

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The port to connect to my phone constantly disconnects while I'm driving. Any movement at all and the port falls out of place. I would not suggest this to anyone wanting to use this mobile.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Texashomes,

      Thank you for the review. I understand that you are having some issues with one of our product. However, we would love to have some clarification about it, do not hesitate in reaching us at https://www.insigniaproducts.com/contact-us.

      Insignia Support,
      Merjorie
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After less than 6 months this cord no longer works properly. Likely why it was so inexpensive.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi BobbyG,

      Thanks for taking the time to connect with us about your concern with your Insignia™ - 4' USB-A to USB-C Charge-and-Sync Cable - Charcoal. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.

      Dina || Insignia Support || https://www.bestbuy.com/insignia BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Inferior Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't work. Had to return it. Waste of money. Only can count on the actual Apple product

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi ChristopherH,

      Thank you for writing a review about our Insignia™ - 4' USB-A to USB-C Charge-and-Sync Cable - Charcoal . We understand that you are having issue with the product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.

      Insignia Products
      Marites
      www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Make sure your charger fit phone before purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a charger for my Samsung phone and the girl that helped me selected a charger that when I got home did not fit my phone. It was a USB-C to A. I live too far to return it so not happy.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Does not work with Apple CarPlay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powers up the phone bot does not work with Apple CarPlay

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We apologize for the inconvenience you've experienced with Apple CarPlay compatibility. It's important to us that our products provide seamless integration with your devices, and we regret if this was not the case for you. Compatibility issues can arise due to various factors, and we recommend reaching out to our customer support team for further assistance and troubleshooting steps. Your feedback is valuable to us, and we'll use it to improve our product offerings and ensure a better experience for our customers in the future. Thank you for bringing this matter to our attention, and we appreciate your understanding. Keith | Insignia Support https://www.bestbuy.com/site/insignia-4-usb-a-to-usb-c-charge-and-sync-cable-charcoal/6410815.p?skuId=6410815 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Slow charging

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not allow for device connectivity or playback so it is only made for slow charging

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Charging cable

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No bueno. Better off getting it from big lots. Same slow charging cable you can get at over half the price.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello there. Thank you for leaving a review on Insignia™ - 4' USB-C to USB-A Charge-and-Sync Cable (2 Pack). I understand if you are upset getting the product that did not meet your expectation. Please contact us throught helink below to check options here for you.
      Mary II Insignia Products II Please visit https://www.insigniaproducts.com/ BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Terrible...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It kept falling out of my phone port. There for it didn't allow my phone to charge.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ruturn

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used it as was the wrong cable for my tablet. Will be returning it when I am in the area.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Ruth,

      We appreciate your review and feedback about this product. It is important for us to know your experience so we can continue to improve the quality of our products. If you need further assistance, please contact us at 1-877-467-4289.

      Insignia Support
      Lea
      https://www.insigniaproducts.com/ BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Slow Charging with S22

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow charging Samsung S-22. I am going to return it.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you for taking the time to review our Insignia™ - 4' USB-C to USB-A Charge-and-Sync Cable - Charcoal, I understand how upsetting it is when things don't work as expected, that's why I would kindly ask you to contact us and we'll be more than happy to provide any needed assistance.

      Insignia Support
      Angela
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

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