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Customer Ratings & Reviews

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Comp. Value: $1,199.99

Customer reviews

Rating 4.7 out of 5 stars with 2996 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers value the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its capacity and spin cycle, along with its various features. However, some concerns exist regarding the product's reliability and occasional issues with the door and installation. A solvent smell was also reported by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 2,996 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    LG washer are awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome washer it replaces an LG front loader I purchased from Best Buy 13 yrs.. ago,

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Excellent washing machine. Energy and water savvy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Washer. Quiet and fast and water savvy. Even better than my last LG washer. I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer! Very quiet and no shaking! Much better than my last front load washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall a great unit.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The was a great replacement for our 8 year old LG washer. Only thing that is a bit odd is how easily the door comes open. Feels like even if you really close it hard it is barely closed. Doesn’t affect the function since it locks while washing though.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Its a real good product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no complaints. Best buy installed this product fast with out any problems. The machine is easy to use and washes our clothes well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Greatwasher

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washet, simple to use. I recommend the pedestal for ergonomic benefits.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Noisy machine

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a good machine, extremely noisy and after just 6 months of purchase it s not spinning properly !

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there, Ceei. Thank you for sharing your experience with the LG 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer. We understand your inquiry regarding the noise levels and the spinning performance of your unit. We suggest ensuring the shipping bolts have been removed and the machine is perfectly level to resolve vibration and noise.
      https://www.bestbuy.com/product/lg-4-5-cu-ft-high-efficiency-stackable-smart-front-load-washer-with-steam-and-built-in-intelligence-black-steel/J7G564PZ34
      For further assistance and any specific concerns you may have, please contact us on [email protected], and our team will be more than happy to assist you. —Renzo LG

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Clean

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than my last washer and the notifications of when it’s done is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Modern Clothes Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a good job cleaning. Considering our laundry is in a separate garage, we really like how it will notify you on your app when the cycle is ready. And if you also have a newer LG TV, you can have the notification show up in the TV. Though it took some time to set up the app and network because instructions were not clear. In the end, we would recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No brand beats LG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looked at so many washers and this one just blew me away. It is stunning to look at the LG is a champ in the appliance department. In our previous house, our washer and dryer were both LG.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Washing Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This isn't the top of the line. But, it is a good machine, thus far. I've had it for only four to five weeks, so getting used to it. Has some great features to it. Wish it had hand wash, but I think that was the next model up. Unfortunately, the utility room didn't allow for the next larger size.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got this one together with the Dryer and is just nice! Very simple to operate.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great LG Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer with automatic sensing.runs quiet and easy to get ar my clothes when done

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large capacity with numerous cycle options. Great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    quiet & efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Washer quiet and efficient, I like the steam feature especially.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laundryu

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product,greatdesign,veryniceandverycomfortablesize

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. I bought this one based on online reviews from several sources

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer seems fine so far. I am missing the handwash cycle for washing delicates that I had on a past washer. But it seems to work well and sings a little tune when it's done. :) Ordered delivery from Best Buy. Nacho and his team delivered my items and did a great job!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Kitten

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All is good so far, quite, nice variety of cycles. Even the quick cycles get clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy & durable. I purchased an open box washer last month and it’s been operational with no issues. The smart connectivity with the LG thinQ app interface is user friendly and convenient.

    I would recommend this to a friend
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