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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2996 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers value the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its capacity and spin cycle, along with its various features. However, some concerns exist regarding the product's reliability and occasional issues with the door and installation. A solvent smell was also reported by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 2,996 reviews
  • Rated 5 out of 5 stars

    Excellent companion to matching dryer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little louder than we're used to from previous unit but not intrusive. Turbo Wash option shortens run time but still provides excellent cleaning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other than sitting pretty… it washes great.. nice and quiet and leaves my clothes almost dry.. and being that I hang dry that’s definitely a plus…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 I recommend works efficiently. Good for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Revuew

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 great product one of the best dryers out if you want something quick and fast get this product it is best for you excellent product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Original install of the washing machine had some issues, but the washing machine is great. We got almost 18 years of service from our last set of LG washer & dryer (also from Best Buy) & hope we get the same out of these. Definitely get pedestals- much easier to transfer laundry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life is good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best one ive ever owned. Working great no issues. Besides lg not supporting thin q app any more . On-line features still wort thogh

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Suits our family

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had these for about a year now. Love using the app to know when wash is finished or if there's a problem. (Kids don't always shut the door properly) Still going strong.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for the generous feedback! It means the world to us that you are happy with your LG Stackable Smart Front-Load Washer. We consider customer experience and satisfaction to be our top priorities, and your comment reaffirms that. Let us know if you need anything via private message on Facebook or Twitter, using the handle @LGUSSupport and include your model and serial numbers. Have a great week! ~Rita LG

  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG washer dryer set for our new home is impressive to look at and even more so when in operation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a great washer, i feel it cleans better that the other one I had. I highly recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best front loader

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best front loader i have ever had. Love the thin models leave a bit more room. After 3yrs still no problems. Love the fact it has filter you can clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product and service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing installation, service was quick, rep very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the capacity. Loads and empties easily. Fairly quiet operation. Smart features a plus. Lots of extras through the app.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    EXTREMELY LOUD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes well and quickly, but is EXTREMELY LOUD. Every phase of the wash cycle is very loud. Reviews said that this was a quiet machine! You know when the washer is running from every spot in the house, this has never been the case with any of my other washers. Immediately had BEST BUY come out to check on the washer and was told by repairman that this was normal volume from this machine from his experience. Maybe I had a lazy repairman? Would love to hear from owners who have this machine and don’t think it sounds like a small plane has supplanted their laundry room.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item is good and works well. I did not notice any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work horse dryer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE this dyer. I love the pink know vs. the standard stainless steel look. It has so many useful features and can clean our clothes in 20 mintures for a small light load, Enjoy the flexibility of all the features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfactory Operation So Far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to operate well in default mode, Overdone technology and needs to be offered with a simple interface for ease of operation. I doubt we will ever use 90 % of the very complicated choices. My iPhone does not need to operate my Washer or Dryer or even know what it is doing. Was purchased as a Washer/Dryer pair and have had the unit for about a month now and so for has been satisfactory otherwise.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GreatWasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far after 2 months it is a great deal and a great washer. A slight problem was with the delivery the Geek squad lead was in too much of a rush and did not leave the bolt assemblies and damaged the inlet valves attaching the inlet water hoses. The response was good when I called in to get replacement parts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an upgrade from a 13yrs older LG front loader. It's large capacity is great and the Turbo wash is fast. Small loads take only 20 mins. And it is very quiet. So far it was worth the upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely happy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this new washing machine. It is very quiet, and finishes the loads very quickly. So far, I could not be happier. Just waiting to receive the dryer!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m my opinion . And my try with this machine , don’t like because the The softness place ., is not working well ..and every cicle time is to much time for complete. I think is increasing energy bill .

    No, I would not recommend this to a friend
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