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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2378 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers find value in the 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer's cleaning performance, quiet operation, and reasonable price. The washer is also praised for its ease of use and appropriate size and capacity. However, some customers have expressed concerns regarding the spin cycle, reliability, and lid quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 2,378 reviews
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Great Washing Machine

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. Practical and the is very quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Insignia Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is very quiet and cleans the clothes very good. Great value for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is working great and we are just glad to have a washer instead of going to the washmat..

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 3 out of 5 stars

    Nice machine, lousy installation

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine does a good job at cleaning. The water switches on and off during washing cycles and causes a loud noise. It is irritating. Have tried lowering water pressure and it didn't change. Also, had a very bad experience with installers. Broken water pipe. Water shooting freely into cabinets, walls, running into air vents, and soaking linoleum and carpet. That happened last year, still have not heard from company's insurance company, Sedgwick. Cannot get anyone to talk to us.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Insignia Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. Quiet running. Large capacity and gets everything clean and fresh

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 4 out of 5 stars

    Good washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes my clothes and blankets (regular comforter) just doesn’t wash the soft blankets (idk what they’re called). I washed a full-size soft blanket by its self on bulky (I tried the normal setting as well) and it wouldn’t spin after the rinse. It left so much water in the blanket, I had to stop it and put it on drain and spin.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    Washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fit at a good price. Quiet and easy to use and bigger than it looks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you all for helping me put a smile on my mom’s face.She’s an independent Senior .Having to take her clothes up to the 3rd floor of her building weekly was hard .Once I bought her the Insignia Washer she fell in love .She didn’t know how to use it at first now she’s a Pro.Love you guys.We love Best Buy❤️

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Sharon, this absolutely made our day! So happy to hear your mom is loving her new washer and that it’s made life a little easier. Sending love right back to you both!
      — Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, works just fine & fits perfectly in my laundry room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth Every Penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this is a very good investment. Works well with zero problems. Simple, basic and worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase of my life. If you need a washer best buy the place to buy

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer!!!! It is wash to use, gets my laundry clean!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product that comes with a great price. Very satisfied with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Upscale features, great price.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned this Washer for over 3 months now, the price was great, very affordable and the machine has great features and works like a top-notch upscale model. I love that it senses what size load you have placed in the machine. Great Deal!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Clean Clothes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just right for what was needed for my daughter and granddaughter. It works perfectly and it’s easy to operate. Love it.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your wonderful feedback! We're delighted to hear that the Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer is just right for your daughter and granddaughter. It's great to know that it works perfectly and is easy to operate. If you have any further questions or need assistance, please don't hesitate to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Price, Size

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for the washer glad I bought it and it’s small yet good

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Great value for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like it so far. It’s quieter than I expected for the price. Easy to use and works great. No issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price - easy installation and working well so far.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer very large stainless steel drum. Does an amazing job cleaning clothes. I’m thrilled with how great it does on cleaning clothes.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your wonderful review of the Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer. I'm delighted to hear that you're thrilled with its performance and that it does an amazing job cleaning your clothes. The large stainless steel drum is definitely a great feature!

      If you have any questions or need further assistance, feel free to reach out. BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Easy to use.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This set is perfect size and easy to use! Thanks!!

    I would recommend this to a friend
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