Customer Ratings & Reviews
- Model:
- NS-TWM35W1
- SKU:
- 6420141
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers find value in the 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer's cleaning performance, quiet operation, and reasonable price. The washer is also praised for its ease of use and appropriate size and capacity. However, some customers have expressed concerns regarding the spin cycle, reliability, and lid quality.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Spin cycle
Low Quality
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not great. Would not pull hot water. We have to turn the cold water off almost completely to get hot water. And if you turned the cold down too much it wouldn't rinse it would just sit there making noise. It also squealed when it was pulling from the hot water. The buttons often get confused when changing settings. Often have to turn the cycle off reset the wash settings and turn it back on. I also did not like how long it took to wash clothes. Towels for example on the towel setting took an eternity. It would be at least an hour not longer. In general the wash seem to take forever. I do not recommend this washer.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, thanks for your review. Only cold rinse mode, need to turn on cold water valve for whole cycle, if need to fill in more hot water, select high temp.
- Pros mentioned:Cleaning performance
Works great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does the job very well. Im very happy with this purchase.
I would recommend this to a friend - Pros mentioned:Price
Great Washer and Dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for the price and delivery was smooth!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi TristenL! Thank you for your feedback! We're glad to hear that the Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer is working great for you. It's wonderful to know that you found it to be a good value and that the delivery process was smooth. We appreciate your support and hope you continue to enjoy using our products! |Angelica| Insignia Products|
- Pros mentioned:Price
Great deal!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Surprisingly big loads. Great deal for the price. Automatically detects load size
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback, ShelbyE! We're glad to hear that you're satisfied with the Insignia™ 3.7 Cu. Ft. High Efficiency Washer. It's great to know that it's accommodating larger loads while offering excellent value for the price. If you have any further questions or need assistance, feel free to reach out. Happy washing! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Cleaning performance
Perfect washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect washer for my rental unit. No complaints.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Deecee! Thank you for your feedback! We're glad to hear that the Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer is perfect for your rental unit and that you have no complaints. |Angelica| Insignia Products|
Great value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this machine. I read the reviews and was apprehensive, but I have had this washer for a month now and I am so impressed. I should have known it was a great value. I've had dryer that matches this washer for a year and half now. They are both great.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Mighty washer, clean clothes
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's honkin' huge inside. This washer has beautifully handled massive loads of comforters and towels on the regular. Everything comes out squeaky clean. You won't find a better machine at this price.
I would recommend this to a friend - Pros mentioned:Noise level
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product really like the load capacity. Quite
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback, CorettaS! We're delighted to hear that you appreciate the load capacity and quiet operation of the Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer. If you have any further questions or need assistance, feel free to reach out. Patricia | Insignia Support
- Pros mentioned:Cleaning performance
Mr
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Machine is performing well in the 4-5 months I have had it
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for your feedback! We're pleased to hear that your Insignia™ 3.7 Cu. Ft. High Efficiency Top-Loading Washer has been performing well over the past 4-5 months. If you have any other comments or need assistance, feel free to reach out. Enjoy your washer! |Angelica| Insignia Products|
- Pros mentioned:Noise level
First insignia
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Washer is quick and quiet. It’s a bit on the small side but it gets the job done.
I would recommend this to a friend - Pros mentioned:Size
Insignia top-loader
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great top-loading washer machine fits practically anywhere.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback! We're glad to hear that the top-loading washer machine fits practically anywhere and meets your needs. We appreciate your support and look forward to serving you again.
- Carl | Insignia Products
Not a good washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is not a good washer! The first day we got it home and opened it. The washer had a big dent on the left back corner of it. I called customer service. The guy told me that I had to return it back to the store. I live 2 hours from the Best Buy I bought it from. I work a lot so I haven’t had time to bring it back to flowood Mississippi. But I am gonna make time this weekend to go back and exchange it for a better product. I will not be buying this type of washer again. It leaks white residue in the front bad . So I don’t know if it’s because of the dent or what. But we wasn’t satisfied with it.
No, I would not recommend this to a friendHappy purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine would buy again, I was skeptical purchasing the least expensive set but they run as well ( maybe better) than the big name brands.
I would recommend this to a friendWasher n dryer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer. N dryer good items. No issues in using them.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Good machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Practical. Unit has what it needs to be useful without having extra bells and whistles. I like it so far.
I would recommend this to a friend Great washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent washer with short and longer wash cycles.
I would recommend this to a friend- Pros mentioned:Price
Great washer!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Was a great price. With only 2 in our house, this is the ideal washer for us
I would recommend this to a friend - Pros mentioned:Noise level
Very nice product at a very economical price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very Quick and courteous install and on time. This is a very good washer and is very quiet.It has a lot of features and the dial knobs are very sleek and it is easy to choose different settings
I would recommend this to a friend - Cons mentioned:Reliability
Great value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly, enjoying it was a bit Skeptical basied on then reviews but have not had any issues would recommend.
I would recommend this to a friend - Pros mentioned:Ease of use
Good.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good. Was easy to install and operate. Decent for the price.
I would recommend this to a friend
