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Customer Ratings & Reviews

$449.99
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Comp. Value: $599.99

Customer reviews

Rating 4.3 out of 5 stars with 2385 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers find value in the 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer's cleaning performance, quiet operation, and reasonable price. The washer is also praised for its ease of use and appropriate size and capacity. However, some customers have expressed concerns regarding the spin cycle, reliability, and lid quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 2,383 reviews
  • Rated 5 out of 5 stars

    Amazon product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and I would recommend it. Excellent condition

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wish instruction easier to understand

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instructions on how to use.. wish it could be easier to understand especially water level

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, KathleenW, for your review of the Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer. We appreciate your feedback and are sorry to hear that the instructions were not as clear as they could be, especially regarding the water level. Your comments will help us improve our user manuals. If you need any assistance, please don't hesitate to reach out to our customer support team. We're here to help! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. No complains. Easy to install and operate.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but loud

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price. A little load when filling with water.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Not a bad product for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product for the price. Not the fanciest machine but does what you need at an affordable price

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good product for a good price effective and efficient

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just fine, It cleans my clothes and spins them dry.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the product was affordable and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Huge capacity washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer capacity is very large. The various settings gives you many options to clean your clothes. My mother is very happy with the washer.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi NicolP,

      Thank you for sharing your positive experience with the Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer! We're thrilled to hear that the large capacity and various settings are making a difference in your laundry routine. It's wonderful to know that your mother is very happy with the washer. If you have any questions or need further assistance, please don't hesitate to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine for the price. Works well and does it's job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great clothing washer. I had no knowledge of the brand name. However I trust Best Buy and keep a yearly contract with Geek Squad. This extends the warranty. Best Buy delivered and installed, this was helpful I no longer have a truck.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Two replacements and no bueno

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After owning my first one for almost 3 years, I had to return the original one as it stopped spinning. I luckily purchased the additional warranty just incase and it had been godsend. I got it replaced with a faulty one that started smelling like smoke and exchanged it. The second replacement straight up didn’t work. I put it to clean the tub and the sensors didn’t stop the tub from filling to the very brim. It spilled water everywhere. Honestly stay away from these appliances and stick with better brands that are known for longevity. Usually brands that give longer years in warranty tend to stand by their product except Insignia.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for taking the time to share your feedback on the Insignia 3.7 Cu. Ft. High Efficiency Washer. We appreciate your candor and understand the importance of reliability in home appliances. Your experiences highlight key aspects that are crucial for our customers, and we are committed to learning from your input to improve our products and services. Thank you for your valuable insights, and we hope you find a solution that meets your needs moving forward! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-3-7-cu-ft-high-efficiency-12-cycle-top-loading-washer-white/6420141.p?skuId=6420141 BBY-ExBrand_Insignia

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter bought this so far so good. They have been working fine. This was for her first apartment.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good value.nice looking product with enough features to do the job.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Washer Insignia

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well. Price was good. Well worth the value compared to other washers

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect Washer, Great Price.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer! It is easy to use. I like how it automatically locks when it starts. Great price!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    great buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product for the price washes very good was very please with it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wash machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little machine i only have laundry for me easy to use does a good job

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Straight to the point

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great economic purchase. Gets the job done without worrying about flashy gimmicks or extras.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Insignia Washing machine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price. Was delivered on time.

    I would recommend this to a friend
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